Client Success Director - Digital Healthcare
WillowTreeSalary not specified
- Full Time
- Junior (1 to 2 years)
$180,000 – $200,000Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Technology, Pharmaceuticals, Healthcare ServicesIndustries
Requirements
Candidates should possess a Bachelor’s degree in Business, Healthcare Management, or a related field, or equivalent experience. They should also have 8-10 years of progressive experience, with a background in either a client-facing role focused on patient access and commercialization, or deep experience in the pharmaceutical industry.
Responsibilities
The Director of Client Success will own client engagement and program success by developing and executing structured plans to ensure smooth program launches, proactively identifying success drivers and achieving key pre-launch milestones. They will work closely with clients to refine program design, ensuring alignment with patient access and commercialization objectives, and continuously assess program performance against key success metrics. Additionally, the role involves serving as a strategic partner to clients, leading discussions around program performance, goal alignment, and areas for improvement, navigating complex client dynamics, and identifying opportunities to enhance efficiency through improved tooling and streamlined processes.
Skills
Client Engagement
Program Management
Strategic Planning
Performance Analysis
Stakeholder Collaboration
Process Improvement
Cross-functional Collaboration
Philo
Subscription-based streaming service for TV channels
About Philo
Philo offers a streaming service that gives users access to over 60 popular TV channels, such as A&E, AMC, and Comedy Central. It operates as an alternative to traditional cable subscriptions, allowing consumers to enjoy a variety of entertainment options without the high costs associated with cable. Users can subscribe to Philo on a monthly basis, and the service includes features like unlimited DVR, enabling them to record shows and watch them later. Philo can be accessed on multiple devices, making it convenient for users to watch their favorite programs anywhere. The company aims to provide a cost-effective and flexible viewing experience, appealing to those looking for a simpler way to enjoy television.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$151.5MTotal Funding
SERIES_DCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees