Director, Network Engineering & Operations at Dollar Tree

Chesapeake, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, TechnologyIndustries

Requirements

Bachelor’s degree in Engineering, Information Systems, or equivalent experience
10+ years managing large-scale, distributed enterprise networks — with at least 5 years in a senior leadership role
Proven experience supporting multi-site, high-availability retail or logistics environments (stores, DCs, corporate, and cloud)
Deep expertise in network architecture and design, including routing, switching, wireless, and security integration
Strong proficiency with Cisco (Catalyst, Nexus, ACI, SD-WAN, DNA Center)
Strong proficiency with Aruba (Central, ClearPass, wireless infrastructure)
Strong proficiency with Palo Alto Networks (firewalls, Prisma Access, GlobalProtect)
Strong proficiency with Akamai (edge performance, CDN, application security)
Strong proficiency with F5 (LTM, APM)
Strong understanding of BGP, OSPF, SD-WAN, IPsec/GRE VPNs, VLAN, Spanning Tree, LACP, and VPC
Experience with network observability and automation platforms (Ansible, Terraform, Python, SolarWinds, NetBox, ThousandEyes, LogicMonitor)
Proven success managing large MSP/vendor relationships

Responsibilities

Lead, mentor, and develop the Network Engineering & Operations team, fostering a culture of ownership, accountability, and technical excellence
Define and execute network architecture and modernization strategies — including SD-WAN, SASE, Zero Trust, and automation frameworks
Own end-to-end network performance, reliability, and security, ensuring uptime and availability as per business SLA requirements
Oversee incident management and escalation processes for store, data center, and corporate network issues
Partner with key stakeholders (Security, Cloud, Infrastructure, Applications, and Business) to deliver aligned, resilient network solutions
Manage vendor relationships with major partners including Cisco, Aruba, Palo Alto Networks, Akamai, and F5, ensuring strategic alignment and SLA adherence
Develop and manage CapEx and OpEx budgets, ensuring fiscal discipline and measurable ROI on network investments
Drive automation and observability initiatives to increase agility, reduce downtime, and enhance operational efficiency
Establish clear KPIs, performance dashboards, and metrics for proactive monitoring, capacity planning, and executive visibility
Design, build, and maintain enterprise-grade network architecture supporting cloud, edge, and hybrid workloads
Ensure network infrastructure meets reliability, scalability, and capacity requirements defined by business SLAs
Lead root cause analysis (RCA) for critical incidents and drive continuous improvement initiatives
Govern network standards, documentation, and change control processes
Ensure compliance with security, regulatory, and audit requirements across all network domains
Collaborate with Cybersecurity and Cloud teams on network segmentation, Zero Trust enablement, and cloud interconnect security
Optimize vendor contracts, renewals, and managed service performance, ensuring value realization
Promote operational excellence through automation, SRE principles, and proactive monitoring
Encourage innovation and continuous technical learning within the team

Skills

SD-WAN

SASE

Zero Trust

Network Automation

SRE

LAN

WAN

Wireless

Cisco

Aruba

Palo Alto Networks

Akamai

Cloud Networking

Dollar Tree

Value retailer offering low-cost everyday items

About Dollar Tree

Dollar Tree operates over 8,000 stores and 25 distribution centers, providing a variety of products such as party supplies, home décor, health and beauty items, seasonal goods, and food at low prices. The company sources its merchandise globally, allowing it to offer high-value items that appeal to customers looking for affordable everyday and holiday essentials. Unlike many retailers, Dollar Tree maintains a strict pricing model where most items are priced at one dollar, which helps attract a diverse customer base. The company's goal is to adapt to market changes while ensuring customer satisfaction through a dedicated workforce and creative strategies.

Chesapeake, VirginiaHeadquarters

1986Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Risks

Increased competition from Dollarama could impact Dollar Tree's market share.

The multi-price strategy might alienate traditional Dollar Tree customers.

Economic pressures could reduce demand for non-essential product lines.

Differentiation

Dollar Tree offers a wide range of products at extreme value prices.

The company sources merchandise globally to provide high-value items at low costs.

Dollar Tree operates over 8,000 stores across the U.S. and Canada.

Upsides

Expansion of private label brands can increase profit margins and customer loyalty.

Enhancing e-commerce capabilities can capture a larger share of the online retail market.

Partnerships with local suppliers can reduce supply chain disruptions.

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