Director, Marketing - Commercial Services at Chamberlain Group

Oak Brook, Illinois, United States

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Commercial Services, Access TechnologyIndustries

Requirements

Bachelor’s degree in marketing, Business, or related field; MBA preferred
8-10 years in B2B SaaS or PropTech marketing
Proven background in ABM, demand gen, and enterprise marketing
Influential and collaborative leader who understands the sales cycle and Customer pain points
Proven track record of leading high-performing, highly specialized B2B marketing teams
Strong knowledge of SaaS funnel metrics, ABM tactics, and demand generation / lead generation
Excellent communication and solution storytelling skills
Ability to align marketing strategy with enterprise sales priorities
Proficiency in marketing automation platforms (HubSpot, Marketo, Salesforce)
Strong analytical skills with ability to optimize campaigns for pipeline growth
U.S. based travel up to 25%
Preferred Qualifications
8-10 years of B2B SaaS marketing experience, ideally in property tech, IoT, or access control sectors
Proven track record in ABM, demand gen, and pipeline acceleration
Experience building community-based marketing programs and managing partner ecosystems
Strong content marketing and solution storytelling capabilities
Data-driven, with experience in marketing automation platforms and funnel metrics

Responsibilities

Develop and execute ABM campaigns targeting enterprise accounts
Lead demand generation programs to drive MQL pipeline and funnel velocity
Build community marketing strategies to engage C-suite, property managers and developers
Create solution-based content including case studies, webinars, and white papers
Partner with Sales for account enablement and deal acceleration
Measure and report on funnel performance, MQL/SQL conversion, and ROI
Work seamlessly within the Marketing Organization ensuring clear R&R and handoffs: owns MyQ Community lead generation, ABM, community marketing, and sales enablement, and hands off MQL goals to Growth & Performance for media planning, nurture, and web/app conversion optimization, as well as to CX & Retention for ongoing lifecycle and renewal programs
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect Chamberlain Group’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values

Skills

Key technologies and capabilities for this role

ABMDemand GenerationMQLCommunity MarketingContent MarketingCase StudiesWebinarsWhite PapersSales EnablementPipeline ManagementROI AnalysisPerformance ManagementTeam Leadership

Questions & Answers

Common questions about this position

What experience is required for the Director, Marketing role?

Candidates need a Bachelor’s degree in marketing, business, or related field (MBA preferred), 8-10 years in B2B SaaS or PropTech marketing, and a proven background in ABM, demand gen, and enterprise marketing.

What are the key skills needed for this position?

Required skills include being an influential and collaborative leader, strong knowledge of SaaS funnel metrics, ABM tactics, and demand generation, plus excellent communication and solution storytelling skills.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What does the company culture emphasize for this leadership role?

The role involves motivating and leading a high-performance team, driving performance management and compensation processes, maintaining transparent communication, and creating a workplace culture consistent with CG's mission, vision, and values.

Chamberlain Group

Smart home access control solutions provider

About Chamberlain Group

Chamberlain Group specializes in intelligent access solutions, focusing on smart home connectivity and access control systems. Their main products include garage door openers, commercial door openers, and gate operators, which can be professionally installed or purchased as DIY options for enhanced home security and convenience. The myQ app is a key feature that allows users to control their access points remotely, providing added security and convenience. Unlike many competitors, Chamberlain Group combines high-quality hardware with a smart home ecosystem that supports both direct sales and partnerships with professional installers. The company's goal is to lead in the access solutions market while ensuring customer satisfaction and promoting diversity and inclusion within the workplace.

Oak Brook, IllinoisHeadquarters

1954Year Founded

VENTURE_UNKNOWNCompany Stage

Hardware, Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Recall of LiftMaster myQ panels may harm reputation and consumer trust.

Patent lawsuit against Overhead Door Corporation could lead to financial liabilities.

Cybersecurity risks from automotive integrations may expose vulnerabilities.

Differentiation

Chamberlain Group offers a comprehensive smart home ecosystem with the myQ app.

The company provides both DIY and professionally installed access solutions.

Chamberlain Group has a long history of innovation in access control since 1900.

Upsides

Integration with EV charging stations enhances user convenience and platform utility.

Expansion into smart city infrastructure offers new growth opportunities.

AI-powered predictive maintenance can improve reliability and customer satisfaction.

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