Director, Localization

Position Overview

• Location Type: Fully Remote
• Employment Type: Full-time
• Company: Spring Health

Description: Spring Health is revolutionizing mental healthcare by removing barriers to access. We partner with over 450 companies to provide Precision Mental Healthcare to 10 million people globally, including Microsoft, Target, and Delta Airlines. We’ve achieved a net positive ROI for employers and are the only company in our category to earn external validation of net savings for customers. We’ve recently raised $3.3 billion in Series E funding. Reporting to the Director of Global Business Operations, Spring Health is seeking a Director of Localization to lead our global translation and quality processes.

Requirements

• Experience in localization management, translation, and quality assurance.
• Strong understanding of linguistic and cultural nuances.
• Proven ability to manage vendor relationships and budgets.
• Excellent communication and collaboration skills.
• Ability to define and track key performance indicators (KPIs).

Responsibilities

• Own and lead the end-to-end localization process across product, marketing, legal, and other key teams.
• Develop and implement a comprehensive localization strategy to support Spring Health’s global expansion efforts.
• Manage translation and quality vendors, ensuring cost-effectiveness, scalability, and adherence to quality standards.
• Establish and monitor localization quality assurance (LQA) processes to maintain linguistic and cultural accuracy.
• Define and track localization KPIs, ensuring efficient workflows, optimized translation memory, and continuous improvement.
• Partner with product managers, designers, marketers, and legal teams to integrate localization into the product lifecycle.
• Oversee the localization budget.
• Escalate risks to leadership as needed.

Application Instructions

• This is a fully remote position.

Company Information

• Mission: To eliminate every barrier to mental health.
• Industry: Mental Healthcare Technology
• Clients: Partners with over 450 companies, including Microsoft, Target, and Delta Airlines.
• Funding: Recently raised $3.3 billion in Series E funding.
• Valuation: $3.3 billion