Director IAM at MGM Resorts International

Texas Twp, Michigan, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, HospitalityIndustries

Requirements

Bachelor’s degree in Information Technology, Information Security, or related field – required
5+ years of hands-on experience building and leading Customer Identity and Access Management (IAM) platforms and managing technical teams
Extensive experience designing and implementing CIAM solutions in enterprise environments, with strong knowledge of identity lifecycle, access control, authentication, and hybrid cloud security
Minimum 10 years of experience in IT and information security, with 5+ years of leadership experience
Familiarity with public cloud platforms (e.g., Azure, AWS, GCP) and Continuous Integration/Continuous Delivery (CI/CD) practices preferred
Experience with IAM tools such as Okta, Entra ID, Transmit Security & Ping Identity preferred
Industry certifications like CISSP, CISM, or CCSP highly valued
Strong problem-solving, decision-making, project management, and organizational skills
Excellent cross-functional collaboration and stakeholder communication abilities
Deep expertise in IAM tools (e.g., Microsoft Entra ID, Okta, Transmit Security, Ping Identity)
Strong knowledge of security frameworks (e.g., NIST, HIPAA, ISO 27001)
Hands-on leadership style with ability to operate in a fast-paced, collaborative environment
Proactive, solution-oriented team player who can influence at all levels and stay ahead of evolving identity and security trends

Responsibilities

Lead strategy, architecture, and implementation of comprehensive CIAM strategy that supports business growth, enhances customer engagement, and ensures data privacy
Prioritize customer experience in CIAM initiatives, ensuring seamless registration, login, Identity Orchestration, and profile management processes
Ensure that CIAM solutions can scale to meet the demands of a growing customer base and provide high availability
Stay informed on industry trends and internal system changes to assess impact on IAM tools, processes, and training
Evaluate, design, and test IAM technologies to ensure secure, scalable, and cost-effective solutions
Provide strategic and technical guidance to operations teams for proactive monitoring, support, and incident resolution
Serve as a senior escalation point (Level 3 Support) and lead root cause analysis for service issues and maintenance activities
Oversee IAM technology deployment, including engineering and integration across enterprise and customer-facing platforms
Collaborate with InfoSec, IT, and business partners to align IAM efforts with organizational objectives
Guide IAM integration for new tools and systems, including configuration, debugging, and deployment
Manage performance of internal and external IAM service providers, ensuring high-quality service delivery
Identify and drive opportunities for continuous improvement across the IAM ecosystem
Lead the strategy, design, implementation, and ongoing management of IAM technologies across the MGMRI enterprise
Oversee a team of IAM analysts, engineers, and architects to deliver secure, scalable identity solutions across cloud and hybrid environments
Drive IAM initiatives such as Customer Identity and Access Management, identity lifecycle management, authentication, access controls, and privileged access management, while aligning with broader InfoSec and business objectives