Director, Global Developer Communities at Workato

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaS, Enterprise SoftwareIndustries

Requirements

Experience managing a team of 6+ community professionals
5+ years building and nurturing developer communities at scale
5+ years of hands-on programmatic marketing, including segmentation, automation, and lifecycle campaigns
Direct, end-to-end experience planning and executing in-person and virtual events
Strong written voice and conflict-resolution skills
Strong operational approach with metrics, structured processes, and holding teams accountable
Empathetic community builder who nurtures inclusive spaces

Responsibilities

Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world-class MVP/Champions program, and university & student outreach initiatives
Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self-service growth
Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long-term engagement
Launch ambassador and champions programs; recognise and reward top contributors
Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in-person meetups
Moderate online forums, surface insights, and route feedback to Product & Engineering

Skills

Community Management

Developer Relations

Team Leadership

Program Management

Hiring

User Groups

Champions Program

University Outreach

Portal Design

Global Programs

Workato

Cloud-based automation and integration platform

About Workato

Workato provides a cloud-based platform for automating and integrating business processes using artificial intelligence. The platform helps organizations improve efficiency by unifying integration and automation, which reduces the complexity of using multiple tools and helps eliminate data silos. Workato's features include automated ticket escalation, threat detection, compliance management, and support for remote work, making it suitable for businesses of all sizes. The company operates on a subscription model, allowing clients to access its services for a recurring fee, which supports steady revenue growth. A standout feature, AI@Work, enables users to create intelligent systems by incorporating AI into their operations, making technology more accessible and facilitating business transformation. Workato's platform is designed to adapt to changing business needs while lowering operational costs and speeding up the implementation of integrations and automations.

Mountain View, CaliforniaHeadquarters

2013Year Founded

$403.7MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Flexible working arrangements

EAP

Health insurance

Stock options

Professional development

PTO

Company events & recreation time

Risks

Emerging AI-driven platforms may erode Workato's market share with competitive pricing.

Rapid AI advancements require Workato to invest heavily in R&D to stay competitive.

Economic downturns could reduce client spending on Workato's subscription services.

Differentiation

Workato offers AI-driven automation with a focus on security and governance.

The platform supports low-code/no-code integrations, empowering non-technical users.

Workato's Virtual Private Workato caters to highly regulated industries with stringent security needs.

Upsides

Growing demand for AI-driven automation in healthcare boosts Workato's market potential.

Hybrid work models increase the need for Workato's remote work helpdesk features.

Rising interest in low-code/no-code platforms aligns with Workato's AI@Work feature.

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