Director, Engineering - Billing & MSP

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

YesVisa

Cybersecurity, SoftwareIndustries

Requirements

The ideal candidate will have experience leading large teams of managers and software engineers (30+), a track record of building high-performing engineering teams, and a passion for aligning engineering initiatives with business goals. A strong foundation as a hands-on software engineer with experience in building resilient, reliable software is essential, along with excellent written and verbal communication skills. Familiarity with enterprise-grade solutions like APIs, SDKs, SSO, multi-tenancy, and developer tools is a plus.

Responsibilities

The Director of Engineering will provide strategic leadership for billing growth by defining a roadmap for pricing experiments, promotions, gift cards, trials, and MSP tools, and building and managing feature flag A/B testing and analytics pipelines. They will own the Channel Partnerships platform end-to-end, including partner onboarding, entitlement management, and API integrations for various partners, and design channel-specific billing pipelines, revenue share models, and invoicing dashboards. This role involves working cross-functionally to drive consensus, prioritize initiatives, and resolve dependencies, while ensuring system reliability, scalability, and compliance through architecture standards, SLIs/SLOs, and automated deployments.

Skills

Billing systems

Managed Service Provider (MSP) platforms

Channel Partnerships

Partner onboarding

Entitlement management

API integrations

Resellers

Marketplaces

Distributors

Channel-specific billing pipelines

Revenue share models

Invoicing dashboards

Pricing experiments

Promotions

Gift cards

Trials

MSP tools

Feature flagging

A/B testing

Analytics pipelines

Architecture standards

SLIs/SLOs

Compliance controls

Automated deployments

Reliability

Scalability

Leadership

Team management

1Password

Password management and secure access solution

About 1Password

1Password provides a password management and secure access solution that helps businesses manage and protect their sensitive information. The platform allows employees to securely access applications and share important data like logins and documents while keeping other information private. It operates on a subscription model, offering various plans to meet the needs of different organizations. 1Password integrates with existing identity and access management systems such as Azure AD and Okta, enabling automatic employee provisioning and enhancing security without disrupting workflow. The goal of 1Password is to help businesses improve their cybersecurity measures while ensuring ease of use and maintaining productivity.

Toronto, CanadaHeadquarters

2005Year Founded

$894.9MTotal Funding

SERIES_CCompany Stage

Enterprise Software, CybersecurityIndustries

1,001-5,000Employees

Benefits

👶 Maternity and parental leave top up programs

👟 Wellness spending account

🏝 Generous PTO policy

💖 Company-wide wellness days off scheduled throughout the year

🧠 Complimentary Headspace membership

🩺 Comprehensive health coverage

📈 Employee stock option program for all full time employees

💸 Retirement matching program

💡 Training budget, 1Password University access, and learning sessions

🔑 Free 1Password account (and friends and family discount!)

🤝 Paid volunteer days

🌎 Employee-led DEI&B programs and ERGs

🏠 Fully remote environment

🏆 Peer-to-peer recognition through Bonusly

Risks

Emerging competitors offer similar features at lower prices, threatening market share.

Potential IPO delays could impact financial strategy and growth plans.

Integration challenges with Trelica may lead to operational inefficiencies.

Differentiation

1Password offers AES 256-bit encryption for secure password management.

The platform integrates seamlessly with IAM systems like Azure AD and Okta.

1Password provides customizable search and organization features for user convenience.

Upsides

Growing demand for passwordless authentication boosts 1Password's innovation opportunities.

Partnerships with Microsoft and Google expand 1Password's market reach.

Remote work trends increase the need for secure access management tools.

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