Director, Clinical Operations
AlmaSalary not specified
Full Time
Mid-level (3 to 4 years)
Director - Clinical Operations Strategy at Veeva Systems
Philadelphia, Pennsylvania, United States
Not SpecifiedCompensation
Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Life Sciences, Biotechnology, PharmaceuticalsIndustries
Requirements
- 10+ years of experience working within or for the clinical area of life sciences (at a CRO, Sponsor, consulting firm, or eClinical vendor)
- Understanding of global drug development, clinical trial process, ICH/GCP guidelines
- Ability to hold meaningful conversations with heads of clinical operations and IT regarding the eClinical applications and their use within clinical trial execution
- Ability to travel for customer meetings and presentations
Responsibilities
- Provide guidance to sales teams in driving new opportunities in the SMB market
- Support sales opportunities by conducting customer need identification and education sessions
- Consult with SMB customers on how to leverage the Veeva Clinical Operations Platform to transform business operations
- Leverage industry expertise to guide clients in their ongoing use of Veeva clinical applications to drive customer success
- Develop strategy and messaging for customer adoption of new features and functionality of existing customer base
- Provide business and capability guidance to the product team in support of new or enhanced functionality for our Clinical applications
- Gather product and services feedback and input from customers so that Veeva can continue to iterate and improve
- Present at industry/corporate conferences, facilitate webinars, and author articles and thought leadership content
- Other special projects as assigned
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary for the Director - Clinical Operations Strategy role?
This information is not specified in the job description.
Is this a remote position, or is there an office requirement?
Veeva Systems is a Work Anywhere company, supporting flexibility to work from home or in the office.
What experience and skills are required for this role?
Candidates need 10+ years of experience in the clinical area of life sciences (at a CRO, Sponsor, consulting firm, or eClinical vendor), understanding of global drug development, clinical trial processes, and ICH/GCP guidelines, plus the ability to discuss eClinical applications with clinical operations and IT leaders.
What is the company culture like at Veeva Systems?
Veeva is a mission-driven organization with core values of Do the Right Thing, Customer Success, Employee Success, and Speed, and as a public benefit corporation, it balances interests of customers, employees, society, and investors.
What makes a strong candidate for this position?
A strong candidate has 10+ years in clinical life sciences, deep knowledge of clinical trial processes and eClinical applications like eTMF, Study Startup, and CTMS, and can engage with clinical operations leaders while contributing to strategy and customer success.
Veeva Systems
Quality and regulatory software solutions provider
About Veeva Systems
Veeva Systems offers software solutions for quality, regulatory, and advertising claims management, focusing on consumer products and chemical companies. Their cloud-based platform provides visibility and traceability throughout the product journey, ensuring compliance with regulations and accelerating time-to-market. Unlike competitors, Veeva has specialized expertise in both the Life Sciences and Chemical sectors, allowing them to effectively address industry-specific challenges. The company's goal is to help clients efficiently bring safe and compliant products to market.
Pleasanton, CaliforniaHeadquarters
2007Year Founded
$6.8MTotal Funding
IPOCompany Stage
Enterprise Software, Healthcare, Consumer GoodsIndustries
5,001-10,000Employees
Benefits
Parental leave
PTO
Free food
Health, dental, & vision insurance
Gym membership reimbursement
Risks
Manual processes in medtech content management risk compliance issues and market delays.
GenAI features in Vault CRM may face data privacy and security challenges.
Rapid product expansion could lead to integration challenges and customer dissatisfaction.
Differentiation
Veeva Systems specializes in cloud-based software for the life sciences industry.
The company offers a subscription-based model ensuring continuous updates and improvements.
Veeva's Vault CRM Suite connects sales, marketing, and medical for customer-centric engagement.
Upsides
Veeva Compass Patient platform supports patient journey analysis and market sizing.
GenAI features in Vault CRM enhance field productivity with contextual task automation.
Veeva's digital HACCP solution improves safety and efficiency in compliance processes.
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