Director, Business Operations & Strategy (Marketplace Growth)

Employment Type: Full-Time Location Type: Remote

About the Opportunity

Jerry.ai is seeking a Director, Business Operations & Strategy (Marketplace Growth) to contribute to the scaling of our core insurance business. Having achieved profitability in early 2024, we have ambitious goals to expand from 5 million to 50 million customers and become a $10 billion business.

In this high-visibility role, you will report directly to the VP of Insurance Operations, Josh Damico (ex-GEICO). You will be responsible for the systems, strategy, and execution of Jerry’s quoting engine, automation infrastructure, and carrier performance. Collaborating cross-functionally with product, engineering, and analytics teams, your focus will be on creating a seamless user experience and ensuring ongoing carrier success to drive critical outcomes for our insurance marketplace, including loss ratio, retention, and conversion. This is a unique opportunity to shape the strategy of a category-defining fintech company at scale.

About Jerry.ai

Jerry.ai is building the first super app to make car ownership affordable and accessible, encompassing insurance, buying/selling, registration, loans, safety, repairs, and parking within a $2 trillion U.S. market. Since our inception in 2019, we have expanded our offerings to include loan refinancing, driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot & voicebot. We have acquired over 5 million customers, raised $240 million in funding, achieved 60x revenue growth, and grown our team to 225 employees across 6 countries.

Why Jerry.ai?

• Pre-IPO Startup: Join a well-capitalized, rapidly growing company with significant market potential ($240M funded | 60X revenue growth in 5 years | $2T market size).
• Talent-Dense Environment: Collaborate with brilliant leaders and teammates from top-tier companies such as McKinsey, BCG, Bain, Nvidia, NerdWallet, Lemonade, GEICO, a16z, and Amazon.
• Impactful Work: Disrupt a massive market and contribute to our growth into a $10 billion business.
• Career Acceleration: Be immersed in an environment that fosters significant career growth.

Ideal Profile

• Bachelor’s degree in a quantitative or intellectually rigorous discipline.
• 5-7 years of management consulting experience from a top firm (McKinsey, Bain, and Boston Consulting Group preferred) and/or relevant leadership experience within product/operations in a high-growth, tech-enabled environment.
• Experience in an earlier-stage startup environment is strongly preferred, though not required.

Who You Are

• You possess a structured framework for problem-solving and operate based on first principles.
• You are adept at communicating effectively with diverse audiences, ranging from technical stakeholders and business partners to the company’s C-suite.
• You set exceptionally high standards for yourself and your team, continuously striving for excellence.

About Jerry.ai (Company Information)

Jerry.ai is America’s first and only super app dedicated to radically simplifying car ownership. We are transforming the way people manage their vehicles, which are among their most expensive and time-consuming assets. Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, offering personalized services for all car owners' needs. We are committed to daily innovation and improvement of our AI-powered app to deliver the best customer experience, covering car insurance, financing, maintenance, and safety.

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.