Digital Presales Solution Architect (Operational Services) at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Interact with sales/pursuit team in country and work with them to understand customer requirements and create quotes
Identify technological solutions needed to fulfill customer's business objectives and interact with people (customer and internal HPE) at all levels and geographies
Work in collaboration with sales to develop pricing quotes and Statement of Work (SoW) for in-pursuit deals
As Solution Architect with country Pursuit Team, develop end-to-end solutions for managed services delivery to exempted customers
Identify and contribute to projects to improve services, customer satisfaction, profitability, and team efficiency
Technical writing skills to publish required documents
Communicate effectively with technical and non-technical stakeholders and drive the conversation/discussion
Strong customer focus with ability to manage escalations, balancing needs of customer and HPE teams (Sales/Pursuit/Delivery)
Basic technical skills (inferred from context)
Intermediate level of subject matter expertise to solve common technical problems
Work independently within an established framework with moderate supervision
Maintain knowledge of leading edge technologies and industry/market domain knowledge
Ability to provide technology consulting to external customers and internal project teams

Responsibilities

Provide technical support and leadership in creation and delivery of technology solutions to meet customers’ business needs
Understand customers’ businesses as trusted advisor and create/maintain effective customer relationships for satisfaction
Actively contribute to company’s solutions portfolio with technical knowledge and methodologies from customer projects
Shape technical direction and strategies within the organization and for external customers
Accountable for consistent chargeability levels (or expense relief for internal teams) and assisting in meeting revenue and customer satisfaction goals
Contribute to organization’s profitability by generating and cultivating new business opportunities and providing technical support for deal proposals

Skills

Key technologies and capabilities for this role

PresalesSolution ArchitectureTechnology ConsultingCloud ComputingEdge ComputingSales EngineeringCustomer Relationship Management

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills are required for the Digital Presales Solution Architect role?

The role requires technology consulting skills, technical leadership in solution creation and delivery, understanding of customers’ businesses, and knowledge of leading edge technologies and industry/market domains.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this position?

Strong candidates will have intermediate subject matter expertise to solve technical problems, ability to work independently with moderate supervision, and experience acting as a trusted advisor building customer relationships.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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