Digital Marketing Specialist

Position Overview

• Location Type: Remote (Option to work in the office)
• Job Type: Full-time
• Company: Fluentbe (One of the fastest-growing tech startups in Europe, featured in the FT1000)
• Mission: To make language learning simple and enjoyable.
• Brief Description: This role focuses on driving sales of language courses through e-commerce channels and app stores. The ideal candidate will be responsible for customer satisfaction, identifying areas for improvement, and leveraging data to enhance the customer experience.

Department

Marketing

Industry

E-Learning

Function

Marketing

Responsibilities

• Sell language courses through the e-commerce channel and Apple App Store/Google Play Store.
• Monitor customer opinions and needs, gather feedback, and propose improvements to enhance e-commerce customer satisfaction.
• Identify areas for improvement and implement actions to increase user convenience and satisfaction.
• Create automated messages and personalize customer communication.
• Manage the email database and effectively utilize it.

Requirements

• Minimum 2-3 years of experience in performance marketing or e-commerce, with a focus on the language learning industry.
• Proficient in marketing automation tools, data analysis tools (e.g., Google Analytics, Looker Studio), and advertising platforms (Google Ads, Facebook Ads, Instagram, TikTok).
• Ability to design and optimize the Customer Journey.
• Experience in managing projects in the area of Customer Experience (CX).
• Strong analytical skills.
• Knowledge of e-commerce trends and best practices in UX/UI.
• Proactive, effective, and independent in action.
• Fluent English (conversational level).
• Fluent Polish.

Additional Information

• Work Arrangement: Remote work with the option to work in the office.
• Geographic Scope: Opportunity to work on projects in Poland and other Fluentbe markets.
• Work-Life Balance: Flexible working hours to maintain a healthy work-life balance.
• Impact: Real impact on the development of Fluentbe products.
• Benefits: Free English/German lessons.
• Team: Collaboration with a young, international team.
• Tools: Access to modern work tools.
• Culture: Friendly, non-corporate work environment.
• Social Events: Outings and team-building activities.

Application Instructions

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