Bombas

Customer Journey & Marketing

New York, New York, United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, Retail, E-commerce, Marketing & AdvertisingIndustries

Requirements

Candidates should possess a Bachelor's degree in Marketing, Business, or a related field, and ideally have experience in customer journey mapping, marketing analytics, or digital marketing. Strong analytical and problem-solving skills are essential, along with the ability to understand customer behavior and develop effective marketing strategies.

Responsibilities

As a Customer Journey & Marketing professional at Bombas, you will contribute to various roles within the customer journey, including Customer Happiness, Customer Insights, Data & Analytics, Digital Product, and Growth Marketing. This involves supporting roles such as Customer Happiness Associate, UX Research Associate, Data Analyst, Product Designer, and Acquisition Marketing Manager, ultimately working to enhance the customer experience and drive business growth within the company’s mission-driven environment.

Skills

Customer Service
UX Research
Data Analysis
Business Intelligence
UX/UI Design
Product Management
Marketing
Market Research
Social Engagement
Process & Planning

Bombas

Sells comfortable socks with donation model

About Bombas

Bombas creates comfortable socks and apparel while also making a social impact through its one-for-one business model. For every item purchased, Bombas donates a similar item to someone in need, addressing the high demand for socks in homeless shelters. The company offers a variety of products for men, women, and children, including socks, slippers, and other apparel, primarily through its e-commerce platform, bombas.com. Bombas stands out from competitors by combining high-quality, comfortable products with a strong commitment to social good, which fosters brand loyalty among socially conscious consumers. Additionally, Bombas has launched special collections, such as the Black Hive Collection, to celebrate Black excellence and support the contributions of Black creators. The goal of Bombas is to provide comfort to customers while also helping those less fortunate through their donations.

Key Metrics

New York City, New YorkHeadquarters
2013Year Founded
$149MTotal Funding
LATE_VCCompany Stage
Social Impact, Consumer GoodsIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Parental Leave
Unlimited Paid Time Off
Paid Vacation
Phone/Internet Stipend
Wellness Program
Company Equity

Risks

Increased competition from similar socially responsible brands may dilute Bombas' uniqueness.
Expansion into slides and sandals could confuse consumers about Bombas' core identity.
Rising material costs may impact profit margins due to their donation commitment.

Differentiation

Bombas operates a one-for-one business model, donating socks for each pair sold.
The company collaborates with popular brands, like Disney, for unique product collections.
Bombas focuses on comfort and social impact, appealing to socially conscious consumers.

Upsides

Recent $70 million equity investment supports product line expansion and market entry.
Seasonal collections, like the Essential Fall Edit, drive sales and customer excitement.
Digital advertising innovations in NYC raise brand awareness and engage urban consumers.

Land your dream remote job 3x faster with AI