Zoetis

Diagnostic Solutions Consultant

New Jersey, United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Veterinary Medicine, Animal HealthIndustries

Diagnostics Solutions Consultant

Employment Type: Full-time Location: US NJ Remote

Position Overview

The Diagnostics Solutions Consultant (DSC) is a field-based, customer-facing member of the sales team. The DSC is responsible for selling Zoetis diagnostic instruments, tests, and associated products and services within an assigned US sales territory. The role also focuses on building and maintaining customer relationships to maximize customer retention and achieving budgeted sales quotas within targeted accounts. The DSC will maintain sales funnel and customer profile data and collaborate with other Zoetis colleagues to achieve goals and support the diagnostics business.

Anticipated travel: Up to 60%-70% within the assigned territory. Language Requirement: Must speak fluent English.

Position Responsibilities

  • Develop and maintain a thorough understanding of Diagnostic products and services.
  • Travel to offices of existing and prospective customers, targeting 3-4 existing customers and 3-4 new business opportunities per day.
    • Extensive driving is required, as well as periodic overnight travel (approximately 4-8 nights per month, depending on territory).
  • Document all customer and prospect interactions via the online system.
  • Transport equipment to customer and prospective customer locations.
  • Lift, set-up, and demonstrate diagnostic solutions, equipment, and features.
  • Clearly explain the uses and benefits of diagnostic products and services, answer questions, and effectively communicate the "value proposition."
  • Secure purchase orders for diagnostic products and services.
  • Provide ongoing customer support, including assisting customers (in person, over the phone, and via email) with product, technical, or service concerns.
  • Conduct periodic customer courtesy calls and keep clients informed of new products and services, including possible updates to existing instrumentation.
  • Interface with sales, accounting, and technical staff to ensure customer questions and needs are timely addressed.
  • Work cooperatively with the Diagnostic Technical Specials to ensure strong customer service and enhance utilization.
  • Generate new business and new business leads, including placing instruments in competitor's accounts, academia, and research settings, and gathering referrals from existing customers.
  • Support billing and collection efforts.
  • Ability to safely lift and move 60 lbs.

Education and Experience

  • Minimum: 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
  • Minimum: Associate's degree (Bachelor's degree preferred); preferably with a science or business emphasis or equivalent experience.

Technical Skills and Competencies

  • Early Adopter Behaviors: Exemplifies rapid learning ability.
  • Technical Acumen: Absorbs and applies technical information, demonstrating skilled technical sales capabilities. Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
  • Veterinary Expertise: Demonstrates expertise in veterinary terminology/science.
  • Capital Equipment Sales: Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
  • Presentation Skills: Skilled at making presentations (including financial presentations) at all levels. Ability to transport, set-up, and demonstrate equipment quickly and effectively.
  • Business Acumen: Balances strategic and tactical business requirements. Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization. Knows the competition and their value messaging. Demonstrates an understanding of how strategies and tactics work in the marketplace.
  • Organizational Skills: Demonstrated organizational, prioritization, and time management skills.
  • Work Ethic: Strong ability to multi-task and work independently.
  • Driver Requirements: Valid Driver’s License, clean driving record, auto insurance.

Company Information

Zoetis is a global animal health company.

Salary

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in [NJ Remote].

Skills

Sales
Customer Relationship Management
Diagnostic Instruments
Technical Support
Product Demonstration
Value Proposition Communication
Sales Funnel Management
Customer Service

Zoetis

About Zoetis

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

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