[Remote] Developer Support Engineer at Privy

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Software Development, Developer Support, Customer SupportIndustries

Skills

Key technologies and capabilities for this role

JavaScriptTypeScriptNode.jsWeb frameworksDebuggingTroubleshootingAPISDKTechnical supportCustomer communication

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this Developer Support Engineer role?

This information is not specified in the job description.

What skills are required for this role?

The role requires 3+ years of experience in technical support, solutions engineering, developer success, or software engineering; strong programming and debugging skills in JavaScript/TypeScript, Node.js, and modern web frameworks; excellent communication skills; strong troubleshooting ability; and a proactive, customer-obsessed mindset.

What is the company culture like at Privy?

Privy emphasizes customer obsession, shipping fast, learning from customers, and maintaining a strong culture of craft and ownership within a small, high-caliber team.

What makes a strong candidate for this Developer Support Engineer position?

Strong candidates have 3+ years in relevant technical roles, expertise in JavaScript/TypeScript and Node.js, excellent communication and troubleshooting skills, a customer-obsessed mindset, and the ability to build relationships; familiarity with authentication, crypto wallets, Web3, or fintech APIs is a plus.

Privy

Web3 user onboarding and authentication solutions

About Privy

Privy.io provides a library solution for developers to integrate authentication flows and embedded wallets into their web3 applications. This solution simplifies the onboarding process for users, allowing them to link multiple external wallets and create adaptable accounts. By focusing on ease of use, Privy.io enables developers to concentrate on their products without the hassle of managing multiple tools. The platform integrates with popular services like Wagmi and Ethers, ensuring quick setup and scalability across devices and browsers. A standout feature is its full customizability, allowing businesses to tailor the user experience to match their brand. Security is a top priority, with ongoing improvements in infrastructure and application security. The goal of Privy.io is to enhance user acquisition for web3 products by providing a seamless and secure onboarding experience.

New York City, New YorkHeadquarters

2021Year Founded

$25.6MTotal Funding

SERIES_ACompany Stage

Enterprise Software, Cybersecurity, Crypto & Web3Industries

11-50Employees

Risks

Competition from established players like OpenSea could impact Privy's market share.

Regulatory scrutiny on DeFi platforms may affect Privy's partnership with dYdX.

Telegram's controversial reputation may hinder adoption of Privy's Mini Apps integration.

Differentiation

Privy offers a single library for authentication and embedded wallets in web3.

The platform integrates with Wagmi and Ethers for quick developer onboarding.

Privy emphasizes full customizability for consistent brand experiences across applications.

Upsides

Partnerships with dYdX and OpenSea expand Privy's reach in DeFi and NFT markets.

Integration with Telegram Mini Apps taps into 900 million active users globally.

$18M Series A funding boosts development of Privy's onboarding toolkit and identity platform.

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