DevRel Engineer
Speakeasy- Full Time
- Entry Level & New Grad
Candidates should possess 3+ years of experience in a technical support, solutions engineering, developer success, or software engineering role, along with strong programming and debugging skills, particularly in JavaScript/TypeScript, Node.js, and modern web frameworks. Excellent written and verbal communication skills, coupled with a proactive and customer-obsessed mindset, are also required, as is the ability to build strong relationships with engineers and product managers.
As a Developer Support Engineer, you will serve as a technical support owner for Privy developers, triaging, debugging, and resolving technical issues across APIs, SDKs, and product integrations. You will collaborate with engineering to escalate and prioritize bugs, product feedback, and edge cases, create and maintain technical resources such as troubleshooting guides and FAQs, and partner with product and documentation teams to improve onboarding experiences. Additionally, you will help define and optimize internal processes for technical support and contribute to resources that empower developers to succeed independently.
Web3 user onboarding and authentication solutions
Privy.io provides a library solution for developers to integrate authentication flows and embedded wallets into their web3 applications. This solution simplifies the onboarding process for users, allowing them to link multiple external wallets and create adaptable accounts. By focusing on ease of use, Privy.io enables developers to concentrate on their products without the hassle of managing multiple tools. The platform integrates with popular services like Wagmi and Ethers, ensuring quick setup and scalability across devices and browsers. A standout feature is its full customizability, allowing businesses to tailor the user experience to match their brand. Security is a top priority, with ongoing improvements in infrastructure and application security. The goal of Privy.io is to enhance user acquisition for web3 products by providing a seamless and secure onboarding experience.