Customer Success Engineer - West
Tines- Full Time
- Mid-level (3 to 4 years)
Candidates should possess a Bachelor's degree in Computer Science or a related field, and have at least 3 years of experience in software development, with a strong understanding of data orchestration and data pipelines. Experience with Python and cloud platforms such as AWS, GCP, or Azure is highly desirable, as is familiarity with containerization technologies like Docker and Kubernetes.
The Developer Success Engineer will provide technical support to Dagster+ customers and open-source users, offering guidance on data orchestration, integration, and pipeline development using Python. They will diagnose and resolve issues related to Dagster installations, integrations, and deployments, as well as troubleshoot challenges with cloud services and containerized environments. Furthermore, this role involves improving documentation, developing support tooling, and providing feedback to product teams to enhance product quality, while also working flexible shifts to support customers across various time zones and adhering to Pacific Time Zone hours.
Data orchestration platform for productivity
Dagster Labs develops a data orchestration platform called Dagster, which is designed to enhance productivity in managing data workflows. The platform allows users to define, schedule, and monitor data pipelines, making it easier to integrate and process data from various sources. Unlike many other data orchestration tools, Dagster focuses on providing a clear structure for data workflows, enabling teams to collaborate more effectively and maintain better visibility into their data processes. The goal of Dagster Labs is to streamline data management, helping organizations to work more efficiently with their data.