[Remote] Developer Advocate - Tooling at Vonage

Poland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Telecommunications, Software DevelopmentIndustries

Requirements

Candidates must possess strong software development experience, including building developer tools and automation solutions, with expertise in API integration. Proficiency in Python or JavaScript, excellent problem-solving and debugging skills, and strong communication abilities suitable for a remote environment are required. Experience with SDKs, command-line tool development, multiple programming languages, cloud communication platforms, and creating developer documentation is considered a plus.

Responsibilities

The Developer Advocate will architect and implement tooling solutions to streamline the developer onboarding experience and API integration process. This includes creating and maintaining automated solutions for onboarding tasks, building tools for integration support and debugging, developing and maintaining documentation tools with automated testing of code samples, and designing/developing CLI tools, SDKs, and automation scripts. The role also involves gathering developer feedback for tooling improvements, collaborating with Product, Engineering, and Support teams, and ensuring tooling aligns with platform capabilities and developer needs.

Skills

Developer Advocacy

API Onboarding

Tooling

Automation

Scripting

CLI Tools

SDKs

Integration

Debugging

Testing Frameworks

Documentation

Cloud Communications

Vonage

Cloud-based communication services for businesses

About Vonage

Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.

Holmdel Township, New JerseyHeadquarters

2001Year Founded

$361.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Hybrid Work Options

Risks

Leadership changes may disrupt strategic continuity at Vonage.

Regulatory pressures in India could challenge the Airtel partnership.

Adoption hurdles may slow the transition from SMS to Rich Communications Services.

Differentiation

Vonage offers a flexible portfolio of cloud-based communication applications and APIs.

The company provides CPaaS, UCaaS, and CCaaS solutions for diverse business needs.

Vonage's subscription and usage-based revenue model ensures financial stability and growth.

Upsides

Increased demand for integrated communication solutions boosts CPaaS and UCaaS markets.

Partnership with Airtel Business opens opportunities in the growing Indian market.

Collaboration with SAP enhances Vonage's competitive edge in AI-driven solutions.

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