Software Engineer, Build & Developer Tools
Serve RoboticsFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must possess strong software development experience, including building developer tools and automation solutions, with expertise in API integration. Proficiency in Python or JavaScript, excellent problem-solving and debugging skills, and strong communication abilities suitable for a remote environment are required. Experience with SDKs, command-line tool development, multiple programming languages, cloud communication platforms, and creating developer documentation is considered a plus.
The Developer Advocate will architect and implement tooling solutions to streamline the developer onboarding experience and API integration process. This includes creating and maintaining automated solutions for onboarding tasks, building tools for integration support and debugging, developing and maintaining documentation tools with automated testing of code samples, and designing/developing CLI tools, SDKs, and automation scripts. The role also involves gathering developer feedback for tooling improvements, collaborating with Product, Engineering, and Support teams, and ensuring tooling aligns with platform capabilities and developer needs.
Cloud-based communication services for businesses
Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.