Senior Manager, Product Research
Huntress$160,000 - $180,000/year
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries
Requirements
- At least 4 years conducting user research
- At least 4 years conducting quantitative or qualitative primary research or data analysis (survey data, behavioral analytics, etc.)
Responsibilities
- Collaborate with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps
- Track research questions and insights within your portfolio
- Understand the tower’s strategy and needs to prioritize research activities including primary research, knowledge mapping, assessments, and testing
- Maintain close relationships with research peers across the line of business to identify opportunities to re-use learnings and collaborate on research serving multiple programs
- Enable focus, transparency, and expectations for design research practice across cross-functional portfolio to accelerate learning velocity
- Navigate needs of partners and stakeholders using critical-thinking skills that factor in data, research insights, scalability, and tech constraints to deliver meaningful, actionable insights and track insights-to-action
- Demonstrate proficiency with products and processes and apply relevant insights on customers, competitors, and market trends to business challenges to shape a shared point of view for team, partners, and stakeholders
- Use solid understanding of tech, data capabilities, and emerging technologies to inform work, help cross-functional team move faster, and navigate technical limitations for impactful solutions
- Leverage network of partnerships across lines of business and organization to foster collaboration, share solutions, and incorporate cross-functional perspectives to bridge information gaps
- Present work across levels and job functions using human-centered approach integrating design frameworks, data, and research insights to articulate compelling point of view influencing strategic decision-making at senior levels
Skills
Design Research
User Research
Qualitative Research
Quantitative Research
Research Synthesis
Stakeholder Collaboration
Learning Agendas
Research Roadmaps
Knowledge Mapping
Usability Testing
Customer Insights
Market Trends Analysis
Critical Thinking
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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