Senior Director, Product Design and User Research (Remote)
AuditBoard$208,000 - $260,000/year
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Social Good Software, Biotechnology, Nonprofit TechnologyIndustries
Requirements
Candidates should have 8-10+ years of experience in product design or UX, with 4-6+ years in a leadership role managing multidisciplinary design teams. Experience in complex, multi-product environments and a strong understanding of accessibility standards (WCAG 2.x/3.0) are required. Familiarity with AI tools for workflow enhancement is also needed.
Responsibilities
The Director will set the vision for a multi-product portfolio, acting as a player-coach to lead and grow a team of designers and researchers. Responsibilities include driving end-to-end design and research strategy, championing accessibility and inclusive design, establishing design standards, integrating user research into product decisions, and collaborating with cross-functional teams. The role also involves defining and tracking UX health metrics, representing design at the leadership level, and fostering a culture of learning and psychological safety within the team.
Skills
Product Design
UX Research
Accessibility
Systems Thinking
Player-coach
Team Leadership
Vision Setting
Bonterra
Technology solutions for social impact organizations
About Bonterra
Bonterra provides technology solutions aimed at helping organizations focused on social good, such as nonprofits and public sector entities, operate more efficiently. Their products include software for managing donations, tracking impact, and coordinating volunteer efforts, which streamline operations and enhance fundraising capabilities. Bonterra stands out from competitors by specifically targeting the social impact sector and aligning its success with that of its clients through a business model based on subscription fees and transaction fees on donations. The company's goal is to empower organizations to maximize their efforts in creating positive social change, as evidenced by their impact of facilitating $7.4 billion in donations to 225,000 nonprofits in 2021.
Austin, TexasHeadquarters
2023Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
1,001-5,000Employees
Benefits
Generous Flexible Time Off
Paid Holidays
Paid Volunteer Time
Paid Parental Leave
Paid Sick Leave
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Resources for savings and investments
Opportunities to learn, develop, network, and connect
Risks
Competition from established players like Blackbaud and Salesforce.org is intense.
Potential integration challenges from recent acquisitions could disrupt operations.
Dependence on partnerships like iWave may pose risks if synergies aren't realized.
Differentiation
Bonterra offers a comprehensive suite of tools for nonprofits and social good organizations.
The company focuses on empowering social impact initiatives with advanced technology solutions.
Bonterra's acquisition of DonorDrive enhances its digital fundraising capabilities.
Upsides
Growing demand for digital transformation in nonprofits boosts Bonterra's market potential.
Integration of AI in fundraising software enhances donor engagement and campaign effectiveness.
Bonterra's expansion into employee engagement solutions broadens its market reach.
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