Deployment Strategist

Roslyn, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Aerospace, Defense, Rail, Cybersecurity, Transportation, Critical InfrastructureIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Engineering, Business, Marketing, or a related field, with experience in client relationship management or a similar area, preferably within the defense industry. A basic understanding of the defense sector's challenges and requirements is necessary, along with excellent communication, interpersonal, and problem-solving skills. Strategic thinking, a proactive approach, and a client-focused mindset are essential, as is the ability to obtain a TS/SCI clearance. Prior military experience or extensive work with the military is a strong advantage.

Responsibilities

The Deployment Strategist will build and maintain customer relationships, identify new use cases and pain points, and engage with various customer personas to gather feedback. Responsibilities include resolving customer issues, monitoring customer success, and serving as the primary feedback source to internal teams. The role involves driving customer-facing demonstrations, collaborating with Sales, Field Engineering, and Program Managers, and contributing to account growth by identifying expansion opportunities. Travel up to 40-50% in the US is required.

Skills

Customer Engagement

Relationship Management

Discovery

Use Case Identification

Problem Solving

Aerospace & Defense Industry Knowledge

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters

2019Year Founded

$104.1MTotal Funding

SERIES_BCompany Stage

Data & Analytics, CybersecurityIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.

Rapid evolution of cyber threats may outpace Shift5's technological capabilities.

Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.

The company provides real-time, data-driven insights for defense and transportation sectors.

Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.

Increased interest in predictive maintenance technologies to reduce costs and improve reliability.

U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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