Deployment & Activation Coordinator

Position Overview

• Location Type: Remote
• Employment Type: Full-Time
• Salary: Not specified

Willow, founded in 2017, is a global company digitizing the building world. We provide software that helps customers make their buildings work smarter and more sustainably. We are seeking a Deployment and Activation Coordinator to join our Software Deployment Team. This role is crucial for ensuring the successful and timely deployment of our software, offering an opportunity to grow and contribute to Willow's long-term strategy. The ideal candidate is a self-starter with experience coordinating complex, cross-functional projects and a proven ability to explain technical content to diverse teams. Strong management and interpersonal skills are essential for building relationships and managing stakeholder expectations.

Responsibilities

• Work directly on live Digital Twin deployment projects as a Junior Deployment and Activation Coordinator.
• Collate, review, and process multiple disparate datasets to build Digital Twins, delivering customer value through Willow’s product capabilities and Activate Technology.
• Evaluate and scope integrations.
• Assist with the deployment of robust and reliable integrations alongside internal and external teams.
• Assist with integration site readiness activities, requiring skilled liaison with clients, their FMs, building system contractors, and 3rd party vendors.
• Report to the Manager of Software and Integrations and work closely with the Account Manager.
• Support coordination internally and externally to develop efficient solutions.
• Develop strong internal and external stakeholder relationships and exercise lateral relationships to facilitate action and gain buy-in.
• Ensure the Manager of Deployment and Integrations is informed on progress, issues, risks, and blockers daily.
• Engage with Willow’s Product and Engineering team to improve product capabilities and roadmap.

Requirements

• Demonstrated record of successfully coordinating complex, cross-functional projects to achieve desired outcomes.
• Previous experience working across subject matter areas (potentially without being an expert).
• Proven ability to understand and explain complex technical content to enable internal and external teams to make informed decisions.
• Strong management and interpersonal skills.
• Ability to build cross-functional teams and forge strong client and partner relationships.
• Ability to manage internal and external stakeholder expectations.

Company Information

Willow was founded in 2017 and has grown to serve customers globally. The company focuses on digitizing the building world and providing software that improves building efficiency and sustainability.