Customer Success Engineer
RescalePart Time
Entry Level & New Grad
Key technologies and capabilities for this role
Common questions about this position
This is a fully in-person onsite position based in Palo Alto, CA.
This information is not specified in the job description.
Candidates should love working hands-on with customers, be an engineer by training, and have experience in roles like consulting, PM, or GTM that involve close customer interaction. A strong focus on owning customer impact is essential.
The organization is flat with a small, talent-dense team that is fully in-person. They emphasize aspirational values like owning customer impact, obsessing over craft, accelerating change, creating win-wins, and making high-conviction bets.
Strong candidates love hands-on customer work, have engineering training plus experience in customer-facing roles like consulting or PM, and align with values like owning customer impact.
Automated battery-electric rail freight solutions
Parallel Systems focuses on transforming freight transportation by shifting cargo movement from trucks to rail. They develop automated, battery-electric freight rail vehicles designed to integrate seamlessly with existing railroad operations. This technology allows railroads to service routes under 1,000 miles, providing a more efficient and environmentally friendly alternative to traditional trucking, especially for shorter distances. Unlike competitors, Parallel Systems emphasizes sustainability and flexibility, targeting railroads that want to expand their services and businesses looking for greener freight options. The company's goal is to reduce carbon emissions in the freight industry while offering innovative solutions that enhance operational efficiency for railroads.