Dental Patient Coordinator (AU Dental, Office-based) at Connectly

Mandaluyong, Metro Manila, Philippines

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, DentalIndustries

Requirements

2+ years experience as an admin / coordinator
Strong communicator via phone and email
Good computer skills, experience working with a database, scheduling
Competent to support invoicing process
A passion for delivering niche services at an exceptional level of excellence
Organized and detail-oriented

Responsibilities

Managing high volume phone enquiries and incoming emails
Schedule patient visits and answer pre-visit questions, including about billing
Entering new patient details on Zavy360 and updating existing information
Liaising with General Practitioners, Registered Nurses, and Clinical Managers
Calling the Department of Veterans Affairs
Gaining pre-approvals from State, Public and Equity Trustee’s
Managing logistics when arranging appointments e.g. grouping appointments based on location and practitioner
Sending patient appointment confirmations
Responding to email queries from families and facilities
Answer all phone calls in a professional and courteous manner
Respect the confidentiality and privacy of practitioners, directors, staff and patients at all time

Skills

Scheduling

Database Management

Data Entry

Invoicing

Phone Communication

Email Management

Customer Service

Administrative Coordination

Connectly

AI-powered marketing automation for e-commerce

About Connectly

Connectly.ai automates sales and marketing for e-commerce businesses through its AI-powered platform, Sofia AI. This platform integrates with popular e-commerce systems like Shopify and Vtex, allowing for automated, personalized conversations with customers across various channels. Connectly.ai stands out by significantly reducing time spent on administrative tasks and improving the sales closing process. The company's goal is to enhance efficiency and sales for e-commerce businesses.

San Francisco, CaliforniaHeadquarters

2020Year Founded

$33.7MTotal Funding

SERIES_BCompany Stage

Consumer Software, AI & Machine Learning, Consumer GoodsIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Company Equity

Risks

Increased competition from Alibaba's AI initiatives could overshadow Connectly's offerings.

Reliance on Shopify and Vtex poses risks if they develop their own AI solutions.

Rapid AI advancements require Connectly to continuously innovate to stay competitive.

Differentiation

Connectly.ai automates sales and marketing for e-commerce with AI-powered Sofia AI platform.

The platform integrates seamlessly with Shopify and Vtex, enhancing user experience and sales.

Connectly.ai supports over 20 languages, including local slang, for personalized customer interactions.

Upsides

Connectly.ai raised $20 million in Series B funding led by Alibaba in 2023.

The platform's AI-driven personalization boosts conversion rates and customer satisfaction.

Connectly.ai's multilingual support enhances global customer engagement and market reach.

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