Delivery Readiness Manager at Hewlett Packard Enterprise

Chippewa Falls, Wisconsin, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Bachelor’s degree in business, project management, operations, or a related field. MBA or equivalent experience is a plus
5+ years of experience in service delivery, project management, product readiness, or a related role
Strong project management skills
Deep understanding of operational readiness
Ability to drive cross-functional collaboration
Highly organized and proactive

Responsibilities

Develop and implement service delivery readiness plans for new and updated services offerings
Collaborate with cross-functional teams (e.g., product management, operations, sales, and training) to ensure alignment on delivery requirements and timelines
Identify risks and dependencies for delivering services and coordinate mitigation plans
Act as the central point of contact for readiness activities, facilitating communication between product development, service delivery teams, and customer-facing teams
Ensure all relevant teams are informed, trained, and equipped to deliver new or updated services
Partner with sales enablement to ensure customer-facing teams have the knowledge and tools required to position and sell services effectively
Assess and enhance existing processes, workflows, and tools to ensure they support efficient delivery and scalability of services
Work closely with operations teams to define and document standard operating procedures (SOPs) for service delivery
Drive the creation or enhancement of tools, templates, and resources to support delivery teams
Collaborate with training and enablement teams to create and deliver training programs for delivery teams and relevant stakeholders
Ensure internal teams have the resources and documentation required to execute services effectively
Act as a subject matter expert (SME) for services delivery readiness and provide ongoing support to teams
Track key performance indicators (KPIs) to measure the success of services delivery readiness initiatives
Gather feedback from delivery teams and customers to identify areas for improvement
Implement continuous improvement initiatives to optimize readiness processes and outcomes
Manage the rollout of changes to service delivery processes, ensuring minimal disruption to operations
Communicate changes and updates effectively to all relevant teams and stakeholders

Skills

Key technologies and capabilities for this role

Project ManagementReadiness PlanningCross-Functional CollaborationRisk ManagementStakeholder AlignmentService DeliveryOperationsProduct Management

Questions & Answers

Common questions about this position

Is this role remote or does it require office work?

This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.

What is the salary or compensation for this position?

This information is not specified in the job description.

What key skills are required for the Delivery Readiness Manager role?

The role requires strong project management skills, deep understanding of operational readiness, and the ability to drive cross-functional collaboration.

What is the company culture like at Hewlett Packard Enterprise?

The culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this Delivery Readiness Manager position?

A strong candidate is highly organized, proactive, with strong project management skills, operational readiness knowledge, and the ability to drive cross-functional collaboration for seamless service delivery.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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