Product Operations Analyst
Devoted HealthSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Energy, Utilities, BiotechnologyIndustries
Requirements
The Delivery Operations Analyst should possess strong analytical skills and experience with PSA platforms, specifically Kantata, and a solid understanding of business processes, policies, and metrics. Experience in project performance analysis, capacity planning, and resource management is essential, along with the ability to manage user records and data integrity. Familiarity with services contracts and change orders is also required.
Responsibilities
The Delivery Operations Analyst will be responsible for managing and overseeing key business processes and policies within the global Delivery organization, leveraging the Kantata PSA platform. They will drive the strategy and setup of Delivery projects, perform project performance analysis, and contribute to capacity planning and resourcing activities. The role involves managing user records, maintaining user permissions, reviewing services contracts, and ensuring data governance to maintain data accuracy and integrity. Additionally, the analyst will serve as a primary contact for other organizations and manage systems and processes to support the services Delivery organization in areas such as project accounting, project management, and resource management, as well as reporting and analysis.
Skills
Energy Management
Customer Information Systems (CIS)
Billing
Meter Data Management
CRM
AI-driven Communications
Delivery Optimization
Global Delivery Support
Kraken
Cryptocurrency exchange for buying and trading
About Kraken
Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.
Key Metrics
San Francisco, CaliforniaHeadquarters
2011Year Founded
$108.5MTotal Funding
SERIES_CCompany Stage
Crypto & Web3, Financial ServicesIndustries
501-1,000Employees