Ability to slice, package, weigh, and sell deli products including meats and cheeses
Knowledge of food safety, food freshness, and product handling policies and procedures
Capability to maintain presentation and cleanliness of deli display cases
Understanding of production and/or financial performance reporting for the department
Commitment to customer service excellence, including Greet, Anticipate, Appreciate (GAA) standards
Ability to work as a team, embrace inclusion and diversity, and maintain a friendly, positive attitude
Physical ability to carry out job functions such as stocking, displaying, and rotating products
Responsibilities
Provide high level of customer service: answer questions, recommend deli items, answer calls, take special orders
Slice, package, weigh deli products (cheeses, meats); help Members select products; sample products; prepare and package special orders and party trays
Receive and inspect deli shipments; display, stock, rotate, and store deli products following policies
Ensure products are fresh and meet quality standards; check for out-of-date products daily and follow disposal procedures
Maintain cleanliness and organization of the deli department, including display cases
Support club policies, procedures, and compliance; act with honesty, integrity, and member focus
Deliver GOLD club standards: ensure fast, friendly, full, fresh, clean presentation; execute promotional plans and accurate signage
Resolve member concerns, ensure safe and positive environment, and escalate issues as appropriate