Ability to slice, package, weigh, and sell deli products including meats and cheeses
Knowledge of food safety, food freshness, and product handling policies and procedures
Capability to maintain presentation and cleanliness of deli display cases
Understanding of club policies, procedures, and compliance
Ability to provide high level of customer service, answer questions, recommend products, and take special orders
Skills to receive, inspect, display, stock, rotate, and store deli products
Commitment to GOLD Member Standards (Greet, Anticipate, Appreciate), club standards, and daily execution like grand opening look
Team-oriented with friendly, positive attitude, honesty, integrity, speed, agility, and focus on member safety and positive environment
Responsibilities
Provide high level of customer service to Members, answer questions, recommend deli items, answer calls, and take special orders
Slice, package, weigh deli products including cheeses and meats; help Members select products; sample products; prepare and package special orders and party trays
Receive and inspect deli shipments; display, stock, rotate, and store deli products following food safety, freshness, and handling policies
Ensure all products are fresh and meet company quality standards; check for out-of-date products daily and follow disposal procedures
Maintain presentation and cleanliness of the deli, including display cases
Carry out job functions as assigned, support club policies and compliance, act with honesty and integrity, lead with member in mind, escalate concerns
Ensure safe and positive environment for members and team; embrace inclusion, diversity, collaboration, and teamwork to achieve goals
Deliver service excellence, resolve and deescalate member concerns, maintain fast, friendly, full, fresh, clean standards daily