Manager, Coaching Excellence
DraftKingsSalary not specified
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive Finance, Financial ServicesIndustries
Requirements
- High School Diploma, GED, or equivalent certification
- At least 3 years experience in staff management and training
- At least 3 years of experience in the Auto Finance Industry
- Proven track record of making holistic assessments of current state, defining end state vision, and articulating path forward (Strategic)
- Strong communication, negotiation, and influencing skills with impeccable written and oral communication
- Clear results orientation, focused on achieving short and long-term goals while overseeing multiple projects
- Conceptual thinking complemented by strong orientation towards continuous improvement
- Well-developed capacity to analyze and organize teams, including time management, program management, and associate accountability
- Ability to work independently and collaboratively while meeting deadlines
- Ability to independently identify issues and proactively provide solutions
- Ability to engage effectively with key stakeholders to build strong relationships
- Proficient in Google Suite products (Preferred)
- Bachelor’s Degree or military experience (Preferred)
- 5+ years of experience in staff management and training (Preferred)
Responsibilities
- Provides initial training, coaching, and oversight of Dealer Success Managers throughout the new hire training program
- Ongoing focus and development for all Dealer Success Managers through continued education forums
- Ensures understanding of policy and procedure adherence and compliant actions
- Effectively communicates across the organization, including Senior Leadership
- Some travel required (~20%) to corporate headquarters in Plano and potentially in-field dealer visits
Skills
Training
Coaching
Program Management
Time Management
Stakeholder Engagement
Communication
Negotiation
Strategic Planning
Continuous Improvement
Policy Adherence
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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