[Remote] AI BDC Manager at Tomo

United States

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$100,000 – $120,000Compensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive, AIIndustries

Requirements

Have 3–7 years of experience managing or training a Sales or Service BDC in a dealership or group
Are highly organized and detail-oriented, with a talent for keeping multiple threads moving
Communicate clearly and consistently with both store leadership and front-line teams
Take full ownership of outcomes and follow through until completion
Care deeply about creating great experiences for customers
Thrive in fast-moving environments and stay composed under pressure
Are comfortable with Schedulers and DMS tools such as Dealer-fx, MyKaarma, Tekion, CDK, or Reynolds

Responsibilities

Ensure configurations are accurate, tested, and live without issues
Lead the onboarding process end to end for new dealership clients
Serve as the main point of contact for dealers during implementation and after go-live
Train BDC, service, and sales teams on daily workflows, call handling, and appointment scheduling
Coordinate across internal teams to remove blockers quickly
Maintain clean, detailed records in HubSpot and internal systems
Monitor timelines and performance metrics such as set rate, show rate, contact efficiency, and CSI impact
Build repeatable playbooks that deliver consistent results across multiple rooftops

Skills

Key technologies and capabilities for this role

AI AgentsCustomer OnboardingAccount ManagementWorkflow TrainingCall HandlingAppointment SchedulingCross-Team Coordination

Questions & Answers

Common questions about this position

What is the salary range for the AI BDC Manager position?

The salary range is $100K - $120K.

Is this role remote?

Yes, the position is fully remote.

What experience is required for this role?

Candidates need 3–7 years of experience managing or training a Sales or Service BDC in a dealership or group.

What is the company culture like at Toma?

Toma is a 20-person team of builders, operators, and competitors from companies like Scale AI, Uber, and Microsoft, sharing a bias toward ownership and action to deliver for customers.

What makes a strong candidate for this AI BDC Manager role?

Strong candidates take full ownership of outcomes, are highly organized and detail-oriented, communicate clearly with teams, and care deeply about creating great customer experiences.

Tomo

Token-based social platform for creators

About Tomo

Tomo Inc. operates a platform called Astro that enhances social interactions between creators and their supporters in the Web3 space. Astro provides features like direct messaging, private rooms, and personalized feeds, all secured by blockchain technology. The platform uses tokens to create unique engagement opportunities, allowing supporters to access exclusive content and privileges based on their token holdings. Tomo targets the rapidly growing creator economy, which includes individuals and small businesses generating income through content creation. The company employs a freemium business model, offering basic features for free while charging for advanced features and premium content, often paid for with tokens. Tomo's goal is to reshape how creators and their audiences connect and engage.

None, CaliforniaHeadquarters

2020Year Founded

$3.4MTotal Funding

SEEDCompany Stage

Consumer Software, Crypto & Web3Industries

11-50Employees

Risks

Blockchain technology evolution may outpace Tomo's current platform capabilities.

Intensifying regulatory scrutiny on token-based transactions poses compliance challenges.

Volatility in cryptocurrency markets affects Tomo's token-based revenue model.

Differentiation

Tomo integrates AI and blockchain for a seamless home-buying experience.

Astro platform offers token-based social interactions for creators and supporters.

Tomo's multi-chain wallet enhances digital asset management within Telegram.

Upsides

Tomo raised $3.5 million in seed funding led by Polychain Capital.

Growing creator economy boosts demand for platforms like Astro.

Increasing interest in SocialFi platforms enhances Tomo's market potential.

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