[Remote] AI BDC Manager at Tomo

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

3–7 years of experience managing or training a Sales or Service BDC in a dealership or group
Highly organized and detail-oriented
Talent for keeping multiple threads moving
Ability to communicate clearly and consistently with both store leadership and front-line teams
Ability to take full ownership of outcomes and follow through until completion
Ability to create great experiences for customers
Ability to thrive in fast-moving environments and stay composed under pressure
Comfortable with Schedulers and DMS tools such as Dealer-fx, MyKaarma, Tekion, CDK, or Reynolds

Responsibilities

Ensure configurations are accurate, tested, and live without issues
Lead the onboarding process end to end for new dealership clients
Serve as the main point of contact for dealers during implementation and after go-live
Train BDC, service, and sales teams on daily workflows, call handling, and appointment scheduling
Coordinate across internal teams to remove blockers quickly
Maintain clean, detailed records in HubSpot and internal systems
Monitor timelines and performance metrics such as set rate, show rate, contact efficiency, and CSI impact
Build repeatable playbooks that deliver consistent results across multiple rooftops
Shape how modern BDC operations run across the network as Toma scales
Build the systems, training, and reporting that keep dealers confident and teams aligned
Bring structure, urgency, and empathy to every account

Skills

Tomo

Token-based social platform for creators

About Tomo

Tomo Inc. operates a platform called Astro that enhances social interactions between creators and their supporters in the Web3 space. Astro provides features like direct messaging, private rooms, and personalized feeds, all secured by blockchain technology. The platform uses tokens to create unique engagement opportunities, allowing supporters to access exclusive content and privileges based on their token holdings. Tomo targets the rapidly growing creator economy, which includes individuals and small businesses generating income through content creation. The company employs a freemium business model, offering basic features for free while charging for advanced features and premium content, often paid for with tokens. Tomo's goal is to reshape how creators and their audiences connect and engage.

None, CaliforniaHeadquarters

2020Year Founded

$3.4MTotal Funding

SEEDCompany Stage

Consumer Software, Crypto & Web3Industries

11-50Employees

Risks

Blockchain technology evolution may outpace Tomo's current platform capabilities.

Intensifying regulatory scrutiny on token-based transactions poses compliance challenges.

Volatility in cryptocurrency markets affects Tomo's token-based revenue model.

Differentiation

Tomo integrates AI and blockchain for a seamless home-buying experience.

Astro platform offers token-based social interactions for creators and supporters.

Tomo's multi-chain wallet enhances digital asset management within Telegram.

Upsides

Tomo raised $3.5 million in seed funding led by Polychain Capital.

Growing creator economy boosts demand for platforms like Astro.

Increasing interest in SocialFi platforms enhances Tomo's market potential.

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