Deal Desk Analyst

Salary: $68K - $102K Location Type: Remote Employment Type: Full-Time Timezone: Pacific/Mountain Time

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Who We Are

AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market, having surpassed $200M ARR and continuing to grow. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. Our customers love us, as evidenced by AuditBoard's top ratings on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of our accomplishments. We are dedicated to finding new ways to help our customers and contribute positively to our company and communities. We foster a collaborative environment, assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform. This commitment has led us to be recognized as one of the 500 fastest-growing tech companies in North America for the sixth consecutive year, as ranked by Deloitte.

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Why This Role is Exciting

AuditBoard is seeking a Deal Desk Analyst to join our Global Deal Desk team. This role is a critical business partner to our Sales Field Organization, supporting all commercial-related activities. You will be instrumental in deal structuring and pricing, contract creation, review and approval for quotes, and providing essential support to the Sales Field on AuditBoard’s quoting tools.

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Key Responsibilities

• Provide expert guidance to the Sales field and Customer Success in deal structuring, pricing, redlining, and contract management.
• Participate in deal reviews with Sales/Sales Leadership to help drive account-level strategy on pricing and deal structuring.
• Ensure deals are structured and processed efficiently and align with company policies.
• Review, interpret, and confirm contract terms and conditions, working closely with finance and legal teams to ensure accuracy.
• Verify compliance with internal policies.
• Draft, modify, and finalize contracts for new, add-on, and upsell business for Cloud Subscription Services.
• Review and approve deals for AuditBoard customers and prospects.
• Anticipate issues and initiate resolutions using professional judgment, company policies, and procedures.
• Address day-to-day queries from Sales and Account Management teams regarding AuditBoard’s quoting tools and/or CRM system.
• Participate in testing to support quoting tool enhancements.
• Support Sales enablement through new hire training initiatives and ad hoc training requests.
• Independently drive efficiency and process improvements.
• Support commercial projects on an as-needed basis.

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Attributes for a Successful Candidate

• Requires a 4-year college degree.
• A minimum of 3 years of professional experience in Deal Desk within a SaaS company.
• A bias towards velocity.
• A "Customer First" perspective and ethos.
• Experience supporting global/multinational customers and deals.
• Outstanding business partnering skills – ability to interact positively with the Sales Field and influence business outcomes.
• Excellent understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with SaaS revenue recognition policies is a plus.
• Excellent understanding of commercial terms and conditions.
• Ability to acquire knowledge of our products and their value to AuditBoard's Customers.
• Ability to acquire a thorough understanding of AuditBoard’s corporate goals and objectives and consider them in offer design.
• Ability to organize, prioritize, complete activities, and meet deadlines on a daily basis.

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Preferred Skills

• Proficiency with computer applications, such as Google Suite, Slack, Windows, Excel, and Word.
• CRM systems experience – AuditBoard, SFDC, and CPQ experience are a plus.

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Our Company Values

• Customer Obsession: Apply relentless focus...