Deal Desk Analyst

Salary: $68K - $102K Location Type: Remote Employment Type: Full-Time Timezone: Pacific / Mountain Time

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Who We Are

AuditBoard is the leading audit, risk, ESG, and InfoSec platform, having surpassed $200M ARR and continuing to grow. Over 50% of the Fortune 500, including 7 of the Fortune 10, rely on our award-winning technology for clarity and agility. We are highly rated on G2.com and Gartner Peer Insights.

At AuditBoard, we foster a culture of inspiration, innovation, and community impact. We are dedicated to helping our customers and contributing to our company's success. Our collaborative environment encourages mutual support and breaking down barriers to create the most loved audit, risk, ESG, and InfoSec platform. This commitment has led us to be recognized as one of the 500 fastest-growing tech companies in North America for six consecutive years by Deloitte.

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Why this Role is Exciting

AuditBoard is looking for a Deal Desk Analyst to join our Global Deal Desk team. This role is integral in partnering with the Sales Field Organization, supporting all commercial activities including deal structuring, pricing, contract creation, quote review and approval, and providing assistance with AuditBoard’s quoting tools.

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Key Responsibilities

• Provide expert guidance to the Sales field and Customer Success on deal structuring, pricing, redlining, and contract management.
• Participate in deal reviews with Sales/Sales Leadership to influence account-level strategy on pricing and deal structuring.
• Ensure deals are structured and processed efficiently, adhering to company policies.
• Review, interpret, and confirm contract terms and conditions, collaborating with finance and legal teams for accuracy.
• Verify compliance with internal policies.
• Draft, modify, and finalize contracts for new, add-on, and upsell business for Cloud Subscription Services.
• Review and approve deals for AuditBoard customers and prospects.
• Proactively identify and resolve issues using professional judgment, company policies, and procedures.
• Address day-to-day queries from Sales and Account Management teams regarding AuditBoard’s quoting tools and/or CRM system.
• Participate in testing to support quoting tool enhancements.
• Support Sales enablement through new hire training and ad hoc training requests.
• Independently drive efficiency and process improvements.
• Support commercial projects as needed.

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Attributes for a Successful Candidate

• Requires a 4-year college degree.
• A minimum of 3 years of professional experience in Deal Desk within a SaaS company.
• A bias towards velocity.
• A "Customer First" perspective and ethos.
• Experience supporting global/multinational customers and deals.
• Outstanding business partnering skills, with the ability to interact positively with the Sales Field and influence business outcomes.
• Excellent understanding of deal support/commercial topics (pricing, deal structuring, contracting, etc.). Familiarity with SaaS revenue recognition policies is a plus.
• Excellent understanding of commercial terms and conditions.
• Ability to acquire knowledge of our products and their value to AuditBoard's customers.
• Ability to acquire a thorough understanding of AuditBoard’s corporate goals and objectives and incorporate them into offer designs.
• Ability to organize, prioritize, complete activities, and meet deadlines daily.

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Preferred Skills

• Proficiency with computer applications such as Google Suite, Slack, Windows, Excel, and Word.
• Experience with CRM systems – AuditBoard, SFDC, and CPQ experience are a plus.

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Our Company Values

• Customer obsession: Apply relentless focus...