Senior Deal Desk Analyst
LaunchDarklyFull Time
Senior (5 to 8 years)
A 4-year college degree and a minimum of 3 years of professional experience in Deal Desk within a SaaS company are required. Candidates should possess a bias towards velocity, a customer-first perspective, and experience supporting global customers and deals. Excellent understanding of deal support, commercial topics like pricing and contracting, and SaaS revenue recognition policies is necessary. Proficiency with computer applications including Google Suite, Slack, Windows, Excel, Word, and CRM systems is expected, with SFDC and CPQ experience being a plus.
The Deal Desk Analyst will provide expert guidance to the Sales field and Customer Success on deal structuring, pricing, redlining, and contract management. They will participate in deal reviews to drive account-level strategy, ensure deals align with company policies, and review/approve quotes and contracts. Responsibilities include drafting, modifying, and finalizing contracts, verifying compliance with internal policies, and resolving issues using professional judgment. The role involves handling day-to-day queries from Sales and Account Management teams, supporting quoting tool enhancements, assisting with sales enablement training, and driving process improvements. The analyst will also support commercial projects as needed.
GRC software for audit and compliance
AuditBoard provides Governance, Risk, and Compliance (GRC) software solutions for large enterprises, including many Fortune 500 companies. Its platform automates and manages audit, risk, and compliance programs in real time, enabling teams to collaborate and report from anywhere. The company operates on a Software-as-a-Service (SaaS) model, offering specialized modules for different GRC aspects, which simplifies complex tasks and improves efficiency. AuditBoard's goal is to empower organizations to effectively manage their compliance and risk management needs.