DE030665-Business Operations Senior Manager at Accenture

Taguig, Metro Manila, Philippines

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Professional Services, ConsultingIndustries

Requirements

Already have the right to live and work in this country
Standard SDL profile
12 years of solid experience; 10+ years of supervisory experience
PTP and RTR (nice-to-have only)

Responsibilities

Support sales opportunities and delivery of the solution by leveraging Accenture’s full capabilities
Build client relationships in collaboration with the Client Account Leadership team
Lead the service delivery strategy across one or more client portfolios. Address performance issues and implement continuous improvement plans to achieve project targets and SLA commitments
Manage people engagement, recruiting and staffing to optimize delivery targets
Typically receives direction and feedback from supervisor on setting priorities or assigning and managing tasks on a weekly to bi-weekly basis
Involved in risk mitigation decisions for multiple teams and may be involved in risk mitigation decisions for their business area

Skills

Contingent Workforce Management

Stakeholder Management

Ticket Triage

Service Delivery

Client Relationship Management

People Management

Recruiting

Staffing

Risk Mitigation

Continuous Improvement

SLA Management

PTP

RTR

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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