De Novo Financial Center Manager - Hampton Cove (Owens Cross Roads, AL) at Fifth Third Bank

Huntsville, Alabama, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Prior experience in outside sales or outside calling efforts
Business owner mindset
Comfortable and proficient in outside business development
Successful completion of comprehensive onboarding and education program, including rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management
Complete FCMA roadmap and all onboarding activities, including Consultative Selling Skills Certification

Responsibilities

Actively engage and create opportunities for bankers within local chambers, community groups, activities, and events to represent Fifth Third Bank, optimize branch network, and network with potential new customers
Develop a business plan focusing on local centers of influence, detailing implementation and measuring partnership strength to drive new customer business
Provide customer services for businesses and community, including needs assessment, meeting quality standards, and evaluating satisfaction
Lead community-benefiting activities and use consultative sales process to identify financial needs and recommend solutions
Grow and deepen Consumer and Small Business customer relationships by providing memorable customer experiences
Become proficient in deepening customer relationships, consultative sales, and recommending solutions
Gain and maintain knowledge of Fifth Third's products, services, processes, and resources to guide and lead the team
Develop an integrated book of business strategy with Financial Needs Assessments (FNA) and assign customers to appropriate bankers
Source, develop, coach, and lead a team reinforcing Core Values and business strategies
Cultivate a One Bank culture collaborating with business partners
Participate in community-benefiting activities
Follow Bancorp Code of Business Conduct and Ethics and related policies, modeling ethical behavior
Provide employees timely, candid, and constructive feedback; assist in employee development
Additional duties as assigned

Skills

Key technologies and capabilities for this role

Business DevelopmentOutside SalesNetworkingCustomer ServiceCommunity EngagementSales ManagementBranch OperationsRelationship Building

Questions & Answers

Common questions about this position

What is the salary for the De Novo Financial Center Manager position?

This information is not specified in the job description.

Is this a remote position, or where is it located?

This is an on-site role at the new De Novo Financial Center in Hampton Cove (Owens Cross Roads, AL), requiring active community engagement and branch management.

What skills and experience are required for this role?

Prior experience in outside sales or outside calling efforts is required, along with a business owner mindset, proficiency in outside business development, and skills in consultative selling and community engagement.

What is the company culture like for this position?

The role emphasizes creating a highly engaged culture, acting as a local brand ambassador, and leading community activities with a business owner mindset to grow the branch from the ground up.

What makes a strong candidate for this De Novo Financial Center Manager role?

Strong candidates have prior outside sales experience, a business owner mindset, and the ability to develop business plans, build community relationships, and complete the comprehensive FCMA training program including Consultative Selling Skills Certification.

Fifth Third Bank

Provides banking, loans, and wealth management services

About Fifth Third Bank

Fifth Third Bank offers a variety of financial services, including personal and business banking, loans, mortgages, credit lines, and insurance products. Their services cater to individual consumers, small businesses, and commercial clients, providing comprehensive solutions for managing finances. The bank generates revenue through interest on loans, service fees, and commissions from insurance and investment products. Unlike many competitors, Fifth Third Bank emphasizes community engagement and financial education, providing resources to help clients improve their financial literacy. The goal of Fifth Third Bank is to support clients in achieving their financial objectives while fostering a strong connection with the communities they serve.

Cincinnati, OhioHeadquarters

1858Year Founded

IPOCompany Stage

Social Impact, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Paid Sick Leave

Paid Holidays

Performance Bonus

Flexible Work Hours

Risks

Rising interest rates may decrease demand for loans and mortgages.

Competition from fintechs like Robinhood threatens Fifth Third's wealth management sector.

Sophisticated cybersecurity threats pose risks to customer data and trust.

Differentiation

Fifth Third Bank offers comprehensive financial solutions for individuals and businesses.

The bank emphasizes community engagement and financial education for client empowerment.

It provides a wide range of insurance products, including life, health, and disability.

Upsides

Increased demand for digital banking boosts Fifth Third Bank's online service offerings.

Partnerships with fintech enhance technological capabilities and customer experience.

Growing interest in sustainable finance attracts environmentally conscious customers.

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