Data Product Manager at Ada

Manchester, England, United Kingdom

Ada Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Data ScienceIndustries

Requirements

  • Proven experience in product management or a similar role within the data domain utilising agile & iterative development & delivery methodologies to drive value
  • Strong communicator and facilitator, confident working across all levels of the organisation, skilled at building strong relationships across multi disciplined teams
  • Strategic mindset with the ability to translate business needs into actionable data product roadmaps
  • Passionate about innovation and continuous improvement in data and product delivery
  • Adaptable and comfortable in fast-paced, agile environments
  • Proficient in using prioritisation frameworks to balance user needs, business value, and technical feasibility
  • Analytical and curious, with strong problem-solving skills and a data-driven approach
  • Strong understanding of data & analytics
  • On-site presence at Asda House in Leeds three days per week

Responsibilities

  • Create, manage and maintain the product backlogs and roadmaps, aligning them with Asda priorities, user experience and stakeholder feedback to refine value delivery
  • Align product roadmaps and priorities with broader Asda goals, balancing immediate delivery with long-term strategic vision
  • Act as a conduit between business requirements and technical teams, translating complicated requirements into simple to understand value and vice versa. Clearly articulating progress and outcomes to a broad set of audiences
  • Clearly communicate and represent the product vision, strategy, and roadmap to stakeholders at all levels
  • Ensure that data products consistently deliver measurable value. Define, track, and report on key performance indicators to evaluate product success and inform future development
  • Ensure all data products comply with established architecture, data governance, security, and regulatory standards
  • Promote and embed agile methodologies and best practices in data product delivery and lifecycle management
  • Support the growth of product management as a discipline within the Data team and across Asda, cultivating a collaborative and innovative culture
  • Line manage and mentor a team of Analysts and/or Associate Product Owners, supporting their development and ensuring delivery of high-quality products

Skills

Product Management
Data Analytics
Product Roadmaps
Backlog Management
Stakeholder Engagement
KPI Tracking
User Experience
Business Translation

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters
2016Year Founded
$185.3MTotal Funding
SERIES_CCompany Stage
Enterprise Software, AI & Machine LearningIndustries
201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.
Rapid AI advancements require continuous updates, straining Ada's resources.
Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.
The company offers a subscription-based model ensuring steady revenue and client engagement.
Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.
Partnerships with platforms like Zendesk enhance Ada's integration capabilities.
Growing demand for AI solutions supports Ada's market expansion and client acquisition.

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