Sr. Business Intelligence Analyst, Ops FP&A (Remote)
CrowdstrikeFull Time
Senior (5 to 8 years)
Candidates should have 3-5 years of experience in Data Analytics, proficiency in reporting and data visualization software like Tableau BI, and familiarity with Elasticsearch and its modules. Experience with Python, SQL, and version control systems such as Git is required, along with a creative mindset and a willingness to learn new technologies. Experience with Machine Learning libraries and the b2b cloud communications industry, including WebRTC, A2P messaging (Kafka), or VoIP, is considered a plus.
The Data Analyst will support the technical execution of monitoring needs, data analytics, testing, and automation. They will build, maintain, and improve alerts on identified fields to monitor products, and assist the Fraud team by developing new alerts and algorithms to identify fraudulent activity. The role also involves liaising with Data and Core teams to enhance data consumption for projects and frameworks, and working through technical challenges creatively and collaboratively.
Cloud-based communication services for businesses
Vonage provides cloud-based communication services to businesses of all sizes, from small startups to large enterprises. Its main offering is the Communications Platform as a Service (CPaaS), which allows companies to integrate voice, messaging, video, and data capabilities directly into their applications and processes. This integration helps businesses enhance customer engagement and streamline internal communications. Additionally, Vonage offers Unified Communications as a Service (UCaaS), which combines various communication tools into one platform, and Contact Center as a Service (CCaaS), which focuses on advanced customer service solutions. Unlike many competitors, Vonage operates on a subscription-based model, supplemented by usage-based fees, ensuring a steady income while allowing flexibility for clients. The goal of Vonage is to modernize communication infrastructure for businesses across various industries, improving their operational efficiency and customer service.