Data Analyst

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

Position Overview

7shifts is a leading scheduling and payroll platform designed to empower restaurant teams. With over 55,000 restaurant clients, our mission is to simplify team management and enhance performance within the restaurant industry. We envision a future where connected and engaged teams drive industry-wide prosperity.

As the Data Analyst at 7shifts, you will report to the Manager of Data & Analytics and serve as a dedicated partner to our Payroll and Tips teams. Your role will be crucial in measuring key performance indicators, uncovering actionable insights, and identifying opportunities to drive business impact. You will guide the development of KPIs, data best practices, research, reporting, and visualizations to inform strategic decisions. You will be part of a collaborative data team, including analysts, analytics engineers, data engineers, and leaders, all working together to foster data-driven decision-making across the company.

Responsibilities

• Conduct in-depth analyses using SQL and BI tools to identify trends, measure performance, and uncover actionable insights.
• Build, maintain, and enhance dashboards and recurring reports to provide accurate, timely, and business-relevant information.
• Develop and maintain data models using dbt and SQL to transform raw data into clean, reliable, and scalable datasets for analysis and reporting.
• Partner with cross-functional teams to understand their data needs, define analytical approaches, and deliver data-driven recommendations.
• Provide timely ad hoc analyses and contribute to building self-serve data tools and resources to empower teams for independent data exploration.
• Validate, reconcile, and troubleshoot data to ensure accuracy and reliability in reporting and decision-making processes.
• Effectively present findings and recommendations to both technical and non-technical audiences in a clear and actionable manner.

Requirements

• Strong proficiency in SQL, with the ability to write complex queries and work with large datasets.
• Hands-on experience with BI tools such as Tableau, Looker, or Power BI (Thoughtspot experience is a bonus).
• Experience building and maintaining data models using dbt.
• Background in business, analytics, or a technical field.
• Proven ability to collaborate effectively with cross-functional teams.
• Strong communication skills, with the ability to explain technical concepts to non-technical audiences.
• Experience working in a SaaS or tech environment.

Bonus Qualifications

• Experience working with Snowflake as a data warehouse.
• Familiarity with event analytics tools like Mixpanel or Amplitude.
• Experience working with Salesforce or other CRM tools.

Our Commitment to Our Shifties

• Opportunity: Our evolving product offers significant opportunities for learning and growth. We empower you to own your development and impact a product shaping the future of the restaurant industry.
• Challenge: We tackle complex problems in a fast-moving industry. The work is demanding and often ambiguous, but always meaningful. You will think critically, act with intention, and shape solutions that make a real difference.
• Culture: Recognized as one of North America's best workplaces, our culture is guided by our mission and values. We move fast, solve meaningful problems, and celebrate wins together through various events and moments of connection, fostering shared growth, collaboration, and fun.
• Equity: As a Series C, VC-backed SaaS company, we believe in sharing the success that our team members help create. When we build together, we grow together.
• Health: [Information on health benefits not fully provided in the original text, but implied to be a commitment.]