General Application
Trella HealthSalary not specified
- Internship
- Entry Level & New Grad
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Fintech, Customer SupportIndustries
Requirements
Candidates should possess a Bachelor’s degree in Human Resources or a related field and at least 5 years of HR compliance experience. Strong knowledge of US, Canadian, and Mexican employment laws is required, along with preferred certifications and bilingual skills.
Responsibilities
The CX Trainer will design, deliver, and continuously improve impactful training programs, develop comprehensive and high-quality training materials, increase agent knowledge retention and application, and contribute to improved performance metrics and customer satisfaction by focusing on active listening and empathetic communication skills.
Skills
Customer Service
Active Listening
Empathetic Communication
Training Program Design
Training Delivery
Content Development
Performance Improvement
Addi
Buy now, pay later service in Latin America
About Addi
Addi provides a buy now, pay later service that allows customers to make purchases and pay in installments without interest, additional costs, or paperwork. The company's technology enables seamless and transparent digital commerce in Latin America.
Key Metrics
Bogotá, ColombiaHeadquarters
2018Year Founded
$250.4MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees