[Remote] Customer Support & Fulfillment Assistant at Remote

Yes, this is a fully remote position.

Required skills include excellent English communication skills (spoken and written), clear speaking voice with minimal accent, strong attention to detail and organizational skills, stable high-speed internet connection, and ability to follow instructions and work independently.

Key responsibilities include processing refunds for online orders accurately and promptly, generating and managing shipping labels for outgoing packages, answering customer phone calls with professionalism and clarity, maintaining accurate records and following internal procedures, and collaborating with team members to ensure timely order resolution.

Preferred qualifications include previous experience in eCommerce, customer service, or logistics, and familiarity with online order platforms and shipping tools.

This information is not specified in the job description.