Spare Parts Coordinator (Customer-Facing)
SymboticSalary not specified
- Full Time
- Junior (1 to 2 years)
$45,000 – $65,000Compensation
Junior (1 to 2 years), Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Supply Chain Management, Customer Service, LogisticsIndustries
Requirements
Candidates should possess 2+ years of experience in a similar role with direct experience managing orders and customer relationships, and a College or University degree/diploma in Business Administration or Supply Chain is preferred. They should demonstrate strong attention to detail and organizational skills, as well as high levels of communication proficiency (written and verbal).
Responsibilities
The Customer Supply Chain Associate will work closely with customers to handle day-to-day inquiries, utilize multiple systems for order entry, verify customer orders for accuracy, and communicate updates/changes to both internal and external customers. They will also track customer adherence to order rules, monitor inventory, direct allocation priorities, respond to customer inquiries via phone and email, develop strong customer relationships, collaborate with internal departments to ensure a smooth order process, and prepare customer-related reports. Furthermore, they will analyze dashboards to drive action plans, monitor late orders, and may require some travel within North America to address customer needs and support issue management.
Skills
Order Entry
Customer Relationship Management
Inventory Tracking
Data Analysis
Communication (Written & Verbal)
Problem-Solving
Reporting
Dashboard Analysis
RPS North America
Global consulting firm for diverse sectors
About RPS North America
RPS North America provides consulting and advisory services across various sectors, including property, energy, transport, defense, government services, and water resources. The company helps clients, which range from large corporations to non-profits, navigate complex challenges and achieve regulatory compliance through a wide array of services. These services include management consulting, environmental consulting, project management, and digital solutions, among others. RPS North America stands out from its competitors by leveraging its deep expertise and global presence to deliver tailored solutions that meet specific client needs. The company's goal is to drive sustainable growth and address critical issues such as infrastructure development and risk management, ensuring a consistent demand for its high-value services.
Delft, NetherlandsHeadquarters
1970Year Founded
$31.5KTotal Funding
ACQUISITIONCompany Stage
Consulting, Energy, Enterprise SoftwareIndustries
5,001-10,000Employees