Customer Success Manager
DoppleSalary not specified
- Full Time
- Junior (1 to 2 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries
Requirements
Candidates must be under 24 years of age and possess a willingness to learn through practical experience and collaborative projects specific to their internship area.
Responsibilities
As a Customer Success Operations Apprentice at CrowdStrike, you will work directly with the Customer Success team to analyze operational efficiency and optimize customer success processes, gaining valuable experience in both technical and commercial aspects of Customer Success Operations. You will contribute to projects, implement process improvements, build and maintain dynamic dashboards and reporting tools, conduct comprehensive audits of internal and customer-facing training documentation, and perform thorough data quality audits to ensure data integrity. Additionally, you will participate in the planning and execution of projects while collaborating with cross-functional teams.
Skills
Data analysis
Customer success metrics
Workflow optimization
Dashboard creation
Reporting tools
Data quality auditing
Process improvement
Cross-functional collaboration
Crowdstrike
Cloud-native endpoint security solutions provider
About Crowdstrike
CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.
Key Metrics
Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees