[Remote] Account Executive (Spanish) at Thumbtack

United States

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Not SpecifiedCompensation

Entry Level & New Grad, Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Home Services, Technology, SalesIndustries

Requirements

3-5 years of sales experience, with cold calling experience a must
Ability to communicate effectively in Spanish, being bilingual with excellent verbal and written skills
Account manager or customer care experience extremely preferred
Ability to build relationships with multiple decision makers over multiple levels of an organization
Ability to use consultative, benefits-based selling to help multiple business partners see the need for working with Thumbtack
Strong discovery cadence to build rapport

Responsibilities

Acquire and activate Spanish-speaking pros using a combination of inbound and outbound lead sources
Become an expert in the Thumbtack product to provide successful onboarding for new pros and high-level effective service and support for retained book of business
Share new ideas and offer improvements to existing strategies
Maintain positive relationships with pros and guide them through a successful pro experience, with an eye on potential expansion opportunities through additional service categories or locations
Work hand-in-hand with frontline managers to strategize individual accounts, both during the sales cycle and retention, and provide feedback ideas to solve together
Demonstrate excellent pipeline management skills to navigate between multiple types of leads and effectively manage a growing book of business
Be a self-starter, putting in the effort needed to achieve KPIs and see sustained success

Skills

Key technologies and capabilities for this role

SalesOutbound SalesInbound SalesAccount ManagementOnboardingSpanishCustomer AcquisitionProspectingCRMCold Calling

Questions & Answers

Common questions about this position

What is the salary or compensation for this Account Executive role?

This information is not specified in the job description.

Is this Account Executive position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Account Executive (Spanish) role?

Key skills include Spanish language proficiency, self-motivation in a fast-paced unstructured environment, excellent pipeline management, and the ability to acquire pros via inbound and outbound leads while providing onboarding and support.

What is the company culture like at Thumbtack for this team?

The culture emphasizes thriving in a fast-paced, less structured environment where self-motivation drives success, collaboration with frontline managers, sharing ideas for improvements, and making a direct impact on customer experience and business results.

What makes a strong candidate for this Account Executive (Spanish) position?

Strong candidates are self-starters fluent in Spanish who excel in fast-paced environments, manage pipelines effectively, build positive pro relationships, and proactively contribute ideas while helping Spanish-speaking businesses grow.

Thumbtack

Online marketplace connecting consumers with local professionals

About Thumbtack

Thumbtack connects consumers with local professionals for various services through its online marketplace. Users can find professionals like plumbers, electricians, and landscapers by searching the platform, comparing prices, reading reviews, and booking services directly. The platform offers cost estimates based on numerous bids from professionals, helping consumers understand potential service costs. Thumbtack generates revenue by charging professionals for leads, which are inquiries made by customers through the site. This model allows Thumbtack to serve a wide range of customers across the U.S., making it easier for them to find and hire local service providers.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$680.3MTotal Funding

DEBTCompany Stage

Consumer Software, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Remote Work Options

Paid Holidays

Phone/Internet Stipend

Mental Health Support

Risks

Increased competition from OfferUp could dilute Thumbtack's market share.

Dependency on RentRedi partnership may risk customer acquisition dynamics.

Reliance on external funding could be risky if market conditions change.

Differentiation

Thumbtack connects users with 300,000 local service businesses across the U.S.

The platform offers personalized guidance and cost estimates for various home services.

Thumbtack charges professionals for leads, ensuring a straightforward revenue model.

Upsides

Partnership with OfferUp expands market reach and customer base.

$75 million financing boosts technology investment and service expansion.

Experienced leaders enhance legal and user research capabilities, improving trust and experience.

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