Customer Success Engineer - Field Engineering
Red Cell Partners- Full Time
- Junior (1 to 2 years)
Candidates should possess a strong background in software engineering, with 4-10 years of experience demonstrating deep understanding of programming languages, application security, and DevOps practices. They should have experience developing custom technical solutions and actively engaging in customer-facing roles, with a proven ability to handle project-based work effectively.
As a Customer Success Engineer, the individual will design and implement efficient code scanning and dependency scanning mechanisms using Maven and Gradle, serve as the primary technical point of contact for customers offering expert guidance, customize security solutions to fit customer environments, develop bespoke solutions when needed, promptly address technical issues through advanced troubleshooting, forge lasting relationships with clients, collaborate with engineering teams to improve products, champion the adoption of robust security practices, and lead technical integration projects.
Cybersecurity software vulnerability analysis services
Endor Labs specializes in cybersecurity by focusing on reachability-based dependency analysis to identify vulnerabilities in software that hackers could exploit. Their team, composed of PhDs, analyzes software to provide a comprehensive risk score that evaluates security, quality, popularity, and activity. This analysis helps reduce alert noise by 80%, allowing clients to concentrate on the most critical issues. They offer a flexible policy engine for clients to create tailored risk profiles, minimizing disruptions in the software development process. Additionally, Endor Labs assists businesses in managing Software Bill of Materials (SBOM) and Vulnerability Exploitability Exchange (VEX) to understand the risks and costs associated with software ownership. Their goal is to enhance the security and quality of software for businesses of all sizes while generating revenue through their analysis and monitoring services.