Customer Success Associate (Pacific Time Zone)

Candidates should have experience in customer support, customer success, operations, or a related role, preferably in a startup or fast-paced environment. A strong understanding of customer support tools like Front, Zendesk, or Intercom is required, along with the ability to learn new systems and integrate them into daily work. Candidates must be comfortable working independently, multitasking, and prioritizing effectively, with the ability to navigate and digest spreadsheets, and analytics experience is a bonus. Fluency in written English is essential for clear communication, and candidates should be self-starters looking for the next problem to tackle. Flexibility for varying schedules, including weekends, nights, or early mornings, is necessary. Experience in a customer-facing or operations role, property management, and SQL are considered bonuses.