Kannada Preferred at Twin Health

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, Digital HealthIndustries

Requirements

Bachelor’s degree (Science or Healthcare background preferred)
Proficiency in MS Office
Strong interpersonal skills with the ability to build trust and rapport
Fluency in at least 3 languages (Preference: English / Hindi / Malayalam / Marathi / Bengali / Telugu/ Tamil)
Strong learning attitude with eagerness to grow
Excellent problem-solving abilities with a customer-first mindset
Exceptional communication skills (written and verbal)
Ability to work collaboratively in a dynamic environment

Responsibilities

Educate members on the complete course of the program
Support and guide members in procuring the necessary items required to start the program
Understand and strictly adhere to the onboarding process
Schedule trainings and consultations for onboarding members
Coordinate with internal departments to ensure timely service delivery
Act as a single point of contact for new members during onboarding, addressing queries and concerns promptly
Handle member grievances with professionalism and empathy
Conduct regular follow-ups and maintain accurate records of onboarding activities

Skills

Customer Success

Member Onboarding

Communication

Empathy

Hindi

Malayalam

Kannada

Twin Health

Monitors and treats chronic metabolic diseases

About Twin Health

Twin Health focuses on addressing chronic metabolic diseases by targeting their root cause: damaged metabolism. The company operates in the healthcare and wellness market, specifically for individuals suffering from conditions like diabetes and Metabolic Syndrome. Twin Health uses its Whole Body Digital Twin technology, which combines sensors, artificial intelligence, and medical science to create a virtual model of the human body. This technology allows for real-time monitoring and analysis of a person's metabolic functions, enabling the creation of personalized treatment plans. Unlike its competitors, Twin Health emphasizes reversing and preventing these diseases through a subscription-based model that provides continuous support and updates. The goal of Twin Health is to effectively manage and reduce the prevalence of chronic metabolic diseases, improving the health of millions globally.

Mountain View, CaliforniaHeadquarters

2018Year Founded

$227.1MTotal Funding

LATE_VCCompany Stage

AI & Machine Learning, HealthcareIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Parental Leave

Health Savings Account/Flexible Spending Account

Company Equity

Remote Work Options

Flexible Work Hours

Risks

Competition from companies like Virta Health threatens Twin Health's market share.

Privacy concerns and regulatory scrutiny challenge wearable technology data collection.

Economic downturn may impact consumer spending on health subscriptions, affecting revenue growth.

Differentiation

Twin Health's Whole Body Digital Twin offers real-time metabolic monitoring and personalized treatment.

The platform integrates AI, sensors, and medical science to reverse chronic diseases.

Twin Health targets root causes of metabolic diseases, unlike competitors focusing on symptoms.

Upsides

Growing digital twin market offers strong potential for Twin Health's technology.

Increasing trend in personalized medicine aligns with Twin Health's treatment approach.

AI-driven solutions adoption by healthcare providers enhances collaboration opportunities for Twin Health.

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