Customer Solution Partner Director - 10949 at Coupa Software

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, ProcurementIndustries

Requirements

Proven experience selling consulting projects, solutions, or managed services within a Software/SaaS environment, with strong knowledge of procurement and accounting processes
Successful track record managing services engagements for large, multinational customers, including executive-level and C-suite stakeholders
Highly credible and effective at all organizational levels, with the ability to build strong internal and external relationships with customers and partners
Structured, rigorous, and solutions-oriented, with a history of sales overachievement and proficiency in tools such as Salesforce, Excel, Word, OpenAir, or similar platforms
Demonstrates exceptional discretionary effort, discipline, and organizational skills, driving consistent performance, reliable execution, and scalable growth
Brings a positive, can-do mindset and a commitment to continuous learning, enabling resilience, adaptability, and long-term success in a fast-evolving industry

Responsibilities

Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales
Engage early and often with sales teams in the pipeline-building process to strategically identify opportunities
Proactively ensure customer value is recognized, key pain points are identified, and long-term, scalable solutions are recommended
Actively participate in sales cycles, covering all aspects of Coupa services
Design, estimate, and/or scope engagements, both directly and through partners
Support the development of customized service offerings to meet client needs
Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement

Skills

Spend Management

Sales Collaboration

Proposal Scoping

Project Estimation

Costing

Solution Architecture

Customer Engagement

Pipeline Management

Service Delivery

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters

2006Year Founded

$164.4MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance Package

Family Support

Legal Assistance

Student Loan Assistance

Employee Assistance

Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.

Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.

Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.

The company offers a user-friendly interface that mimics online shopping for high adoption rates.

Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.

Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.

The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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