Associate Director, Solutions Cosultant

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, PropTech, Construction TechnologyIndustries

Requirements

Candidates must possess over 7 years of experience in the Commercial Real Estate (CRE) Finance Industry and at least 3 years of experience in FinTech or SaaS project management. Proven experience in leading and managing teams, particularly in client onboarding or similar customer-facing roles, is essential. Strong interpersonal, relationship-building, communication, and leadership skills are required, along with the ability to drive process improvements, adapt to changing client needs, mentor team members, and solve problems proactively.

Responsibilities

The Associate Director, Principal Solutions Consultant will lead a team of CRE and CLA Solutions Consultants to design and execute efficient and effective client onboarding processes, ensuring clients maximize value from Built’s product suite. This role involves acting as a senior client contact, managing client relationships, developing and improving onboarding processes, mentoring team members, defining and tracking performance metrics, and collaborating with cross-functional teams to advocate for platform enhancements.

Skills

Solutions Consulting

Client Onboarding

Team Leadership

Financial Services

PropTech

FinTech

Consultative Approach

Product Management

Built Technologies

Financial and project management tools for construction

About Built Technologies

GetBuilt.com offers financial and project management software specifically designed for the construction industry. Its tools help construction contractors, lenders, and real estate developers manage project costs, process payments, and generate financial reports. The software operates on a subscription basis, allowing users to access features like electronic payment processing and lien waiver management. What sets GetBuilt.com apart from competitors is its focus on detailed job cost reporting, which is crucial for contractors tracking expenses and profitability. The company's goal is to streamline financial management in construction, making it easier for clients to handle their projects and loan portfolios.

Nashville, TennesseeHeadquarters

2016Year Founded

$274MTotal Funding

LATE_VCCompany Stage

Enterprise Software, Financial Services, Real EstateIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Unlimited Paid Time Off

401(k) Company Match

Flexible Work Hours

Parental Leave

Professional Development Budget

Risks

Emerging fintech startups pose competition to Built Technologies' market share.

Integration challenges from Nativ acquisition may disrupt Built Technologies' services.

Economic uncertainties could impact demand for Built Technologies' offerings.

Differentiation

Built Technologies offers specialized financial tools for the construction industry.

The platform provides comprehensive solutions for project costing and payment processing.

Built Technologies addresses critical pain points like lien waiver management in construction.

Upsides

Increased demand for digital payment solutions boosts Built Technologies' market potential.

Growing SaaS adoption in construction enhances Built Technologies' subscription model appeal.

Strategic investment from Citi strengthens Built Technologies' financial position.

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