Customer Service Representative at Packard Culligan Water

Minnetonka, Minnesota, United States

Packard Culligan Water Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Water Treatment, Customer ServiceIndustries

Requirements

  • High school diploma or equivalent
  • Strong communication skills, both verbal and written
  • Quick problem-solving abilities
  • Meticulous attention to detail
  • Willingness to become a water treatment expert through training
  • Proficiency in Microsoft Office, data entry, and documentation
  • Collaborative team player with a friendly demeanor
  • Positive and adaptable individual who excels in multitasking and thrives in a dynamic environment
  • Subject to pre-employment background check and drug screening

Responsibilities

  • Effectively communicate products and services to customers
  • Address general water quality concerns and inquiries
  • Handle payments, invoices, and assist with collections
  • Efficiently schedule deliveries and service appointments

Skills

Key technologies and capabilities for this role

Customer ServiceCommunicationProblem-SolvingMicrosoft OfficeData EntrySchedulingPayment Processing

Questions & Answers

Common questions about this position

What is the pay range for the Customer Service Representative position?

The pay range is $21 - $23 USD, with competitive base pay, commission, and bi-annual employee incentives.

Is this Customer Service Representative role remote or onsite?

This is an onsite position in Minnetonka with a Monday-Friday 8AM-4:30PM schedule to achieve work-life balance.

What skills are required for the Customer Service Representative role?

Key skills include strong communication (verbal and written), quick problem-solving, attention to detail, proficiency in Microsoft Office, data entry, documentation, and being a collaborative team player.

What is the company culture like at Packard Culligan?

Packard Culligan is a family-owned company with values based on accountability, caring about relationships, and open-mindedness to exceeding customer and employee expectations, operating in a dynamic, professional environment where employees build lasting customer relationships.

What makes a strong candidate for this Customer Service Representative position?

Strong candidates are positive, adaptable individuals who excel in multitasking, have a high school diploma or equivalent, strong communication and problem-solving skills, attention to detail, Microsoft Office proficiency, and a collaborative demeanor; they must pass a pre-employment background check and drug screening.

Packard Culligan Water

Provides water treatment and filtration systems

About Packard Culligan Water

Culligan Water offers a range of water treatment products, including water softeners, filtration systems, and reverse osmosis drinking water systems, designed to provide better quality water for homes and businesses. Their technologies include water softening, filtration, and reverse osmosis methods.

6030 Culligan Way, Minnetonka, MN 55345, USAHeadquarters
1946Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer GoodsIndustries
201-500Employees

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