Customer Service Claims Associate - German Speaker at Assurant

Amsterdam, North Holland, Netherlands

Assurant Logo
€29,400 – €29,400Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, TelecommunicationsIndustries

Requirements

  • Fluent German speaking at an advanced level
  • Excellent verbal, written, and listening skills
  • Basic computer skills, including data entry, website navigation, and other software

Responsibilities

  • Assess and resolve insurance claims
  • Support with admin activities on email

Skills

Key technologies and capabilities for this role

GermanCustomer ServiceClaims AssessmentInsurance ClaimsCommunicationActive Listening

Questions & Answers

Common questions about this position

What is the salary for this Customer Service Claims Associate role?

The position offers €2.450 gross per month.

Is remote work available for this position?

The role supports hybrid working, with options to work from home, in the office, or both depending on shifts, including a home working allowance and travel allowance if you come to the office.

What skills are required for this role?

Candidates need fluent German at an advanced level, excellent verbal, written, and listening skills, and basic computer skills including data entry, website navigation, and other software.

What benefits does Assurant offer for this position?

Benefits include 28 days vacation plus public holidays (with extra days for no absences), €45 net monthly health allowance, premium-free pension, bonus schemes, premium-free WIA insurance, monthly holiday bonus, €50 net birthday allowance, Udemy learning, home working allowance, and career opportunities.

What makes a strong candidate for this Customer Service Claims Associate role?

Strong candidates will have fluent advanced German, excellent communication and listening skills, and basic computer proficiency, along with the ability to assess and resolve insurance claims and handle admin tasks.

Assurant

Provides risk management and insurance solutions

About Assurant

Assurant provides risk management solutions that focus on protecting major consumer purchases, particularly in mobile devices, electronics, and smart technology. The company offers insurance products and extended service contracts that help consumers safeguard their investments in high-value items. When a product is damaged or malfunctions, Assurant also provides repair services to restore it efficiently. This approach helps clients minimize financial losses from unexpected events. Assurant generates revenue through the sale of insurance policies, service contracts, and repair services. Unlike many competitors, Assurant emphasizes diversity, equity, and inclusion within its corporate culture, which enhances its ability to serve a diverse customer base. The company's goal is to support consumers and businesses in maintaining their day-to-day operations while protecting their investments.

New York City, New YorkHeadquarters
1892Year Founded
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Hybrid Work Options
Professional Development Budget

Risks

Integration challenges from acquiring iSmash may affect operational efficiency.
Regulatory scrutiny from acquiring American Lease Insurance could pose compliance challenges.
Cultural clashes from acquiring American Financial & Automotive Services may impact operations.

Differentiation

Assurant specializes in risk management for mobile devices and electronics globally.
The company offers insurance, service contracts, and repair services for high-value items.
Assurant's DEI commitment fosters innovation and enhances customer understanding.

Upsides

Increased demand for mobile device insurance due to remote work trends.
5G expansion drives demand for new devices and related insurance products.
Acquisition of iSmash enhances Assurant's tech repair service capabilities.

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