Litigation Manager
Pattern DataSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries
Requirements
- Worked in a call-center style environment
- Interacted with insureds while fulfilling cross-functional responsibilities
- Familiarization with phone-systems and call queues
- Capability to fulfill data-entry requests in a timely and accurate manner
- Experience in a customer-facing role with excellent service and communication
- Trained and worked within a remote environment
- Ability to adapt to changes and make an impact
- Catastrophe requirement: ability to work overtime and weekend shifts in the event of a catastrophic event
Responsibilities
- Provide timely and empathetic responses to customer inquiries
- Gather and record key details from each call
- Document information in the appropriate claim file
- Partner with other members of the Claims department
- Complete data-entry into client claims database or other business applications
- Assist in filing new loss claims
- Confirm damages, DOL, and other conditions of the insured's reported loss
Skills
Kin Insurance
Simplifies home insurance for homeowners
About Kin Insurance
Kin Insurance simplifies the home insurance experience for homeowners, especially those living in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexities and high costs typically associated with home insurance. By providing direct-to-consumer policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident, with many clients saving an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.
Chicago, IllinoisHeadquarters
2016Year Founded
$317.1MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees
Benefits
Medical, dental, and vision
Life & disability
Commuter benefits
401k
Education & professional development
Flexible PTO
Company provided lunch
Risks
Increased competition from insurtech companies like Lemonade and Hippo.
Potential impact of climate change on coastal areas could raise claims costs.
Regulatory challenges in new markets like Texas may complicate operations.
Differentiation
Kin Insurance offers direct-to-consumer policies, eliminating the need for brokers.
The company uses extensive property data for precise pricing and improved underwriting.
Kin focuses on coastal homeowners, providing tailored insurance solutions for high-risk areas.
Upsides
Kin's expansion into Texas taps into an underserved market with high demand.
The company achieved a $1bn valuation, securing its Unicorn status in 2023.
Kin's technology-driven model ensures competitive rates and personalized service.
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