Customer Sales Specialist at Arrow Electronics

Tlaquepaque, Jalisco, Mexico

Apply Now

Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Electronics, DistributionIndustries

Requirements

Typically requires a 4-year degree and 2–4 years of industry experience in customer service, sales, buying, planning, or procurement
Intermediate knowledge of Microsoft Excel
Excellent verbal and written communication skills; must be fluent in English
Knowledge of ERP systems: Oracle, Salesforce, and/or SAP

Responsibilities

Manage the overall account relationship and the day-to-day sales activities by providing service and support to the assigned customer base
Work with internal and external resources, facilitating the work of others in quoting, fulfilling demand, and troubleshooting other customer requirements
Own the overall Quote to Order Processes and order preparation for specified customers, coordinate resources and processing of quotations, work with management to set pricing
Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems, provide proactive notification to customer of changes to delivery status
Act as liaison between sales team—ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion
Perform ongoing Sales Support activities for the Order to Invoice process
Own & Maintain Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs

Skills

Microsoft Excel

ERP systems

Oracle

Salesforce

SAP

Quote to Order Processes

Customer Service

Sales

Procurement

Communication

Arrow Electronics

Global provider of technology solutions and services

About Arrow Electronics

Arrow Electronics provides technology solutions that support innovation for technology manufacturers and service providers. The company develops and delivers high-tech solutions that improve business operations and everyday life. Its offerings include computing, power management, and Internet of Things (IoT) applications. Arrow collaborates with clients to create complex technology systems, such as smart battery ecosystems for electric motorbikes and wearable health monitoring devices for firefighters. Unlike many competitors, Arrow not only sells technology products but also offers consulting and engineering services to help clients design and implement customized systems. The goal of Arrow Electronics is to drive innovation and enhance efficiency and quality of life through its comprehensive technology solutions.

Englewood, ColoradoHeadquarters

1935Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Increased competition in cloud services could impact Arrow's growth.

Rapid technological changes in IoT may challenge Arrow's innovation pace.

Supply chain vulnerabilities, especially in semiconductors, could disrupt product delivery.

Differentiation

Arrow Electronics offers comprehensive technology solutions across multiple industries.

The company collaborates with clients to engineer complex technology systems.

Arrow's business model includes consulting and engineering services for customized solutions.

Upsides

Growing demand for IoT security solutions presents expansion opportunities for Arrow.

Increased investment in smart city projects boosts demand for Arrow's integrated systems.

Rising interest in sustainable tech aligns with Arrow's electric motorbike technologies.

Land your dream remote job 3x faster with AI

Try Jobo Free