Customer Relations Specialist, BioProcess at Danaher Corporation

Uppsala, Uppsala County, Sweden

Danaher Corporation Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Bioprocess, BiotechnologyIndustries

Requirements

  • MSc in biotechnology, bioprocess/biomedical engineering or related life sciences field. PhD within protein production or related field is an advantage
  • Solid experience from an industry environment with clear customer focus, and diligence in deliveries
  • Excellent oral communication skills, with the ability to confidently present complex technical concepts
  • Demonstrated ability to define and communicate clear project objectives and priorities, in dynamic or uncertain environments
  • Self-propelled, goal oriented and a willingness to learn new things
  • English as working language
  • Thrives working in a flexible environment with demonstrated abilities to navigate in a collaborative, matrixed, and customer focused environment
  • Strong ability to spot customer needs, communicate solutions and build trust by collaborating to implement effective analytical methods

Responsibilities

  • Provide hands-on support in project planning, coordination, presales and process development
  • Actively promote Testa Center and engage with external stakeholders to attract new projects and collaborations
  • Manage and participate in collaborative initiatives with academic institutions and governmental partners, including responsibility for specific activities and/or act as project leader within consortia projects
  • Act as an expert in discussions with clients, coordinating activities and working directly with potential new clients
  • Support Testa Center clients in planning, training, troubleshooting and executing projects (acting as an advisor)
  • Work directly within consortia with academic partners and governmental bodies to ensure project progress and follow up as needed
  • Participate in continuous improvement activities by identifying and appropriately escalating gaps, providing solutions when possible
  • Maintain the current instrument park at Testa Center and document working routines
  • Participate in demos and exhibitions for opinion leaders, public and trade organizations, as well as customers
  • Aid in the coordination and preparation of the facility for wet lab exercises in higher education programs (MSc and/or PhD courses)

Skills

Customer Relations
Project Coordination
Presales
Process Development
Bioprocess
Stakeholder Engagement
Project Planning
Troubleshooting
Client Advisory
Consortia Management

Danaher Corporation

Water quality, diagnostics, and identification solutions

About Danaher Corporation

Danaher Corporation operates in key markets such as water quality, product identification, and diagnostics. The company provides precision instruments and advanced purification technologies for analyzing and managing water, ensuring its safety in various environments. In product identification, Danaher specializes in laser marking, coding, and packaging solutions that help maintain product freshness and accurate labeling throughout the supply chain. In the diagnostics sector, Danaher offers tools and software that enhance diagnostic confidence, enabling healthcare providers to deliver effective care. What sets Danaher apart from competitors is its unique Danaher Business System, which focuses on continuous improvement and empowers employees to drive change. The company's goal is to consistently deliver high-performance products and solutions while maintaining leadership in its markets.

Washington, District of ColumbiaHeadquarters
1969Year Founded
IPOCompany Stage
Industrial & Manufacturing, Healthcare, Consumer GoodsIndustries
10,001+Employees

Risks

Increased competition from Roche and Abbott in AI-driven diagnostics.
Potential regulatory challenges in the EU for water quality sector.
Supply chain vulnerabilities affecting precision instruments sourcing.

Differentiation

Danaher's Danaher Business System drives continuous improvement and superior financial performance.
The acquisition of Cytiva enhances Danaher's capabilities in the biopharmaceutical sector.
Danaher's advanced purification technologies meet increasing demands for sustainable water management.

Upsides

Danaher's investment in AI-driven healthcare solutions boosts its diagnostics capabilities.
Cytiva acquisition expands Danaher's market share in the biopharmaceutical sector.
Point-of-care testing demand drives growth for Danaher's diagnostic tools and software.

Land your dream remote job 3x faster with AI